ER7212PC - Adopt Remote E7206 in second site

ER7212PC - Adopt Remote E7206 in second site

ER7212PC - Adopt Remote E7206 in second site
ER7212PC - Adopt Remote E7206 in second site
3 weeks ago
Model: ER7212PC  
Hardware Version: V1
Firmware Version: 1.2.0 Build 20240716 Rel.80083

I have my ER7212PC configured with a single site, one omada switch and two omada access points. Everything is working great.

It says my site capacity is 1/2 so I have created a second site on the built-in controller and I am trying to adopt a remote ER7206 across the internet.

I have created the required NAT rules on the ER7212PC and have configured the ER7206 to point to the IP of (inform URL) of my ER7212PC.

I can see the ER7206 as PENDING, but when I try to adopt it it just says that could not be adopted because the remote device does not respond to adopt commands.

The ER7206 is using the latest available firmware.

Is it even possible to adopt the ER7206 from my ER7212PC built-in controller across the internet ? I've tried everything possible and it just refuses with the same error all of the time.

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#1
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Re:ER7212PC - Adopt Remote E7206 in second site
3 weeks ago

You’d think it would be simple: adopt the device locally, configure it (which works just fine), then move it to a remote site with its own public WAN connection and continue managing it. But nope — the moment you connect that second gateway to its own WAN, the ER7212PC’s built-in controller tries to re-adopt it. And of course, that fails — thanks to the “safety feature” mentioned earlier. And yes, this still fails even if you setup the correct NAT rules for 29810-29816 (TCP/UDP) and set the INFORM URL on the remote device to the public IP/FQDN of the controller, as well as the setting the required management settings on the controller side. Just, does, not, work.


Why does it need to re-adopt something it already adopted, just because it's on a different subnet? Yikes.


This seems like one of two things:


1. A bug in the ER7212PC’s built-in controller that prevents it from ever managing a second gateway remotely (despite claiming to support up to two),

OR

2. An intentional feature limitation. But what’s the point of “supporting two gateways” if they both have to be local? That makes absolutely no sense in 99% of real-world scenarios — nobody is buying this kind of gear to run multiple gateways on the same LAN segment.


Here’s another oddity: if you want to use the Auto option to set up a site-to-site VPN between two gateways, you must have both gateways managed by the same controller. The Auto setup requires you to choose the "Remote Site" — which must already be defined and managed by the controller.


So… who exactly is setting up site-to-site VPNs between two gateways sitting on the same network? Again, yikes.


Next step: I’ll try setting up the VPN manually between the ER7212PC and the ER7206. Then I’ll see if I can adopt the ER7206 through the tunnel. My guess? It'll work. But again — what’s the point? If the tunnel goes down but the remote WAN is still active, you lose management access to the remote gateway. Why? Because you’re only allowed to manage it through the tunnel in that scenario. DERP.

 

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Re:ER7212PC - Adopt Remote E7206 in second site
3 weeks ago

Another update:

Successfully set up a Site-to-Site VPN tunnel between the ER7212PC and an ER7206 — no issues. Everything worked great.

I then set the inform URL on the ER7206 to the internal IP of the ER7212PC. It showed up as “Pending” — great!

I adopted it to my second site — worked perfectly. Again, great!
 

Then it hit "CONFIGURING" — and the entire ER7206 reset to factory defaults. The VPN tunnel? Gone. All configuration? Gone. The remote subnet? Back to 192.168.0.0/24. It's no longer manageable.
 

Why is a full factory reset part of the adoption process? Seriously — what logic is this? Why would resetting a functioning, configured gateway be a required step? That’s not just bad design — that’s reckless.
 

The end result: You cannot adopt a remote gateway to the ER7212PC’s built-in controller. It simply doesn’t work. There’s no workaround. It’s not supported, despite what the specs or UI might lead you to believe.
 

Which raises the obvious question:
Why does it claim to support multiple sites and up to two managed gateways — if both gateways have to exist on the same local network? What is the use case here? One gateway in the basement and one in the kitchen?
 

Meanwhile, the OC200 has no problem adopting a remote ER7206 — I tested it. The same goes for the software controller running on a VM. It just works.


Conclusion: The ER7212PC’s built-in controller is fundamentally flawed when it comes to multi-site gateway management. It’s either a severe oversight or an intentional limitation — either way, it makes the multi-gateway feature completely useless in real-world scenarios.


Dumpster fire.

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Re:ER7212PC - Adopt Remote E7206 in second site
2 weeks ago - last edited 2 weeks ago

  @Heibz 

 

You have to preconfigure things like the WAN, VPN tunnels, LAN settings etc on the new site before you adopt the router.  otherwise it gets adopted to default values of an unconfigured site.

 

If you want to adopt over WAN to your public IP (which must be a static or DDNS'd), you must ensure you port forward ports 29810 to 29816 tcp/udp and 80,443 TCP from WAN to the internal controller IP.

 

If you dont want to expose your controllers 80,443 ports to the wan, you can adopt it inside the VPN as you attempted to do.

 

Either way, you must pre-configure all the router settings first.

Main: ER8411 x1, SG3428X x1, SG3452 x1, SG2428LP x1, SG3210 x1, SG2218P x1, SG2008P x3, ES208G x1, EAP650 x6 Remote: ER7206 v2 x1, ER605 v2 x3, SG2008P x2, EAP650 x2, ES205G x1 Controller: OC300
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