Guest network via portal does not work on iphone

Guest network via portal does not work on iphone

Guest network via portal does not work on iphone
Guest network via portal does not work on iphone
2025-07-18 05:40:57 - last edited 2025-07-21 07:12:33
Hardware Version: V5
Firmware Version: 5.15.24.18

The guest network via the portal does not work on phones - iPhone. After connecting to the guest network, instead of the portal, a white window appears with the inscription: captive.apple.com  

This problem occurs with varying frequency on different iphones

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Re:Guest network via portal does not work on iphone-Solution
2025-07-21 06:57:56 - last edited 2025-07-21 07:12:33

Hi  @Konstantin1122 

Portal authentication requires persistent communication with the controller. However, the guest network blocks client-controller communication.

Please disable the guest network and see if the situation persists.

 

If this is the case, please refer to the following post to configure ACL to avoid this situation:

How to allow guest network to access specific device on the main network by configuring EAP ACL?

 

 

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Re:Guest network via portal does not work on iphone-Solution
2025-07-21 06:57:56 - last edited 2025-07-21 07:12:33

Hi  @Konstantin1122 

Portal authentication requires persistent communication with the controller. However, the guest network blocks client-controller communication.

Please disable the guest network and see if the situation persists.

 

If this is the case, please refer to the following post to configure ACL to avoid this situation:

How to allow guest network to access specific device on the main network by configuring EAP ACL?

 

 

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