Fixed IP address does not work FS308GP

Fixed IP address does not work FS308GP

23 Reply
Re:Fixed IP address does not work FS308GP
2025-07-25 00:23:18

  @Mr_Orange 

Mr_Orange wrote

  @Clive_A - OK, I performed a simple test with the Netgear NAS. Before I unplugged the ethernet cable, the IP was 192.168.0.119. I changed the Fixed IP setting to match this a couple of days ago after I last rebooted the NAS.

 

I unplugged the ethernet cable and then plugged it back in after about 5 minutes. The assigned IP address is now 192.168.0.87. This is visible in the Switch Client list:

 

 

 

however, the Fixed IP setting still says:

 

 

 

The NAS itself is only reachable via the newly assigned IP of 192.168.0.87 and when I log in, the NAS confirms that this is its IP address:

 

 

 

The main client list in the Festa CBC has also updated to show the new IP address:

 

 

Is that conclusive enough?

 

Do you need me to test anything else?

Yes, this is what I needed.

And as you said, it happens to all of the Windows PCs and NAS in your network. That makes sense. I have forwarded it to the dev and let's see what they require for further analysis. 

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#22
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Re:Fixed IP address does not work FS308GP
2025-08-07 01:52:08

  @Mr_Orange 

Can you provide the remote desktop to our dev team? 

We plan to have a remote session to debug your described situation. 

If you are okay to do a remote session with us, send an email to our support inbox and your available time. 

Since the beginning of 2025, we no longer create email tickets for the user. To assist and figure it out efficiently, we recommend submitting a support ticket via email.

Please include:

1. Your Forum ID;

2. Your community nickname;

3. A detailed description of the issue and result if I have suggested anything on the thread, and the troubleshooting steps you've taken in the subject line or body of your email.

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#23
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Re:Fixed IP address does not work FS308GP
2025-08-09 11:50:02
Will do, thanks for the further repply.
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#24
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