EAP773 | EAP783 v1.1.1 Pre-release Firmware (Update on 4th Nov, 2025)

EAP773 | EAP783 v1.1.1 Pre-release Firmware (Update on 4th Nov, 2025)

104 Reply
Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
2025-09-13 18:30:11

@Vincent-TP, I'm experiencing crashes on MLO while using an iPhone 16 Pro (which has since been disabled), and drop outs on non-MLO ever since upgrading from an EAP660 HD to this EAP783. I'd like to try this pre-release firmware to see if things have improved.

 

However, I may be on hardware version 1.6 -- while the label on the device says "US/1.6" next to the model number, the dashboard on the device itself says "hardware version: 1.0". Will there be a pre-release firmware compatible with hardware v1.6?

 

Thanks.

 

 

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#15
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Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
2025-09-10 03:02:34

Hi  @MrAdministrator 

 

Thanks for the feedback.

Please enable the following roaming features(site settings)

And uncheck 802.11r. (SSID advanced settings)

MrAdministrator wrote

  @Vincent-TP 

I've had a couple of device disconnects, not just phone but also laptop.

At least one of them I checked with the logs and it occured when roaming from one AP to another, both EAP 783's on 1.1.1. Both phone and laptop disconnected at the same time (the log showed them both switching AP's roaming at the same time)

 

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#14
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Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
2025-09-09 16:07:01 - last edited 2025-09-09 16:07:41

  @Vincent-TP 

I've had a couple of device disconnects, not just phone but also laptop.

At least one of them I checked with the logs and it occured when roaming from one AP to another, both EAP 783's on 1.1.1. Both phone and laptop disconnected at the same time (the log showed them both switching AP's roaming at the same time)

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#13
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Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
2025-08-29 18:06:39 - last edited 2025-08-29 18:07:59

  @Vincent-TP 

 

This is the one that said the file size is too large. I've been using this feature to upload every variant of this beta that support has sent until now, several versions.

This is the only one with a file size so large it refused.

 

 

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#12
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Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
2025-08-29 06:37:55

Hi  @JIN_JPN 

 

Thanks for the understanding.

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#11
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Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
2025-08-29 06:32:07

 Hi @Vincent-TP 
 

Thank you very much for your prompt and detailed response.

 

As I mentioned earlier, at the moment I only have one Wi-Fi 7 capable device (the iPhone 16), so unfortunately I cannot verify the behavior with other devices.

 

In any case, I now understand that this is not an AP-side issue but rather related to the iPhone’s own connection algorithm.

 

Thanks again for your support.

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#10
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Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
2025-08-29 06:23:04

Hi  @JIN_JPN 

 

Thanks for the sharing.

Whether a device connects via single-band or multi-band depends largely on the smartphone itself.

Based on our previous tests:

  • Apple devices sometimes connect via 5GHz+6GHz (multi-band), other times via single-band – we haven't yet determined the exact pattern or conditions.
  • Comparative testing with other vendors' APs showed that even the iPhone 16 Pro Max typically connects via single-band.

Suggestions:

  1. Continue observing your device's connection behavior over time.
  2. Test with other WiFi 7-capable devices if possible, maybe your friends' phone (e.g., as mentioned in the FAQ, the Xiaomi 13 Pro was used for testing).

    JIN_JPN wrote

      @Vincent-TP 

     

    Hello,

     

    I am currently using EAP783 with firmware v1.1.1 Pre-release.
    This issue has been present even before updating to this firmware.

     

    When I enable MLO on the SSID and connect with an iPhone 16 (Wi-Fi 7 supported), the device only connects via 11be (6 GHz).

     

    According to the following TP-Link FAQ page, if a client properly supports MLO, it should appear as something like 11be (2.4 GHz) + 11be (6 GHz). However, I do not see such behavior on my setup.

     

    FAQ reference: https://www.tp-link.com/cz/support/faq/4019/?app=t

     

    At the moment, I only have one Wi-Fi 7 capable device (the iPhone 16), so I cannot test this with other clients.

     

    I have attached screenshots of the SSID settings page and the clients page for reference. Please note that the iPhone 16 is definitely connected to the SSID with MLO enabled.

     

     

     

     

    Are there any known limitations or requirements for enabling MLO with EAP783 and iPhone 16?

     

    Thank you in advance for your support.

     

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#9
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Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
2025-08-29 02:32:58

  @Vincent-TP 

 

Hello,

 

I am currently using EAP783 with firmware v1.1.1 Pre-release.
This issue has been present even before updating to this firmware.

 

When I enable MLO on the SSID and connect with an iPhone 16 (Wi-Fi 7 supported), the device only connects via 11be (6 GHz).

 

According to the following TP-Link FAQ page, if a client properly supports MLO, it should appear as something like 11be (2.4 GHz) + 11be (6 GHz). However, I do not see such behavior on my setup.

 

FAQ reference: https://www.tp-link.com/cz/support/faq/4019/?app=t

 

At the moment, I only have one Wi-Fi 7 capable device (the iPhone 16), so I cannot test this with other clients.

 

I have attached screenshots of the SSID settings page and the clients page for reference. Please note that the iPhone 16 is definitely connected to the SSID with MLO enabled.

 

 

 

 

Are there any known limitations or requirements for enabling MLO with EAP783 and iPhone 16?

 

Thank you in advance for your support.

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#8
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Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
2025-08-29 01:39:52

Hi  @MrAdministrator 

 

Which page did you try? 

One-Time Upgrade or Upload Firmware for Upgrade?

 

I believe it's because this is not an official firmware.

MrAdministrator wrote

  @Vincent-TP 

 

Uploaded directly to the device and it worked.

Seems weird the Firmware management feature has an arbitrary file size limitation?

 

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#7
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Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
2025-08-28 18:25:32 - last edited 2025-08-28 18:31:36

  @Vincent-TP 

 

Uploaded directly to the device and it worked.

Seems weird the Firmware management feature has an arbitrary file size limitation?

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#6
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