EAP773 | EAP783 v1.1.1 Pre-release Firmware (Update on 4th Nov, 2025)

EAP773 | EAP783 v1.1.1 Pre-release Firmware (Update on 4th Nov, 2025)

104 Reply
Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
2025-09-22 19:57:14

  @Vincent-TP Good afternoon,

 

Upon updating my EAP783 from V1_1.1.92 to V1.1.1 and updating my controller from the latest v5.x to v6.0.0.23 I am having MLO issues with various Apple devices ranging from older Apple TVs and iPad Pros to iPhone 16 Pros and 17 Pros. 


Issue 1: After a period of time, iPhone 16 Pro (iOS 26) loses all Wifi connectivity to LAN and WAN until I toggle Wifi on and off a few times. 

Issue 2: iPhone 17 Pro is unable to join MLO SSID at all.

Issue 3: When 5Ghz channel width is set to 80Mhz, iPhone 16 Pro and 17 Pro are unable to join my 5Ghz-only SSID. The same devices will connect to 5ghz when using a MLO SSID.

 

Please let me know if I any specific logs would be of troubleshooting use. Thanks!

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#25
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Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
2025-09-22 07:14:39

Hi  @JIN_JPN 

 

Thanks for the info. 

May I ask, does your company (TP-Link) have an iPhone 17 series device for verification?

>>We are working on it.

 

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#24
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Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
2025-09-22 04:57:16

  @Vincent-TP 

 

Reply:

 

  • The behavior when the iPhone 17 Pro fails to connect is an error message saying:“Unable to join the network ‘M**_A’.”*
  • This issue only occurs with the iPhone 17 Pro.
  • For reference, the iPhone 16 (also MLO-capable) can connect, but it seems to connect only via 6 GHz, not using MLO.
  • Unfortunately, I do not have another Wi-Fi 7 network available for comparison testing.

 

May I ask, does your company (TP-Link) have an iPhone 17 series device for verification?

I believe this issue can likely be reproduced with a high probability if tested on your side.

 

 

Attached below is the screenshot of the MLO SSID settings.

 

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#23
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Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
2025-09-22 02:26:24

Hi  @DarthRay 

 

Thanks for the feedback.

For security reasons, shell access is no longer supported on EAP devices.

 

EAP V1.0 is same as V1.6. The numbers 0 and 6 are simply used to identify production locations. In reality, they are identical in every way, so there's no need to worry about this distinction

DarthRay wrote

Thank you, @Vincent-TP. I installed the pre-release version and will test it out over the next day or so. In the meantime, a couple of things I noticed:

 

1. Don't see the immediate crash when connecting from an iPhone 16 Pro to an MLO-enabled SSID. Will continue to monitor

2. Connection via SSH now drops onto an EAP app with a "EAP>" prompt instead of a shell. I was planning to get information about connected stations via SSH. Will there be a way to get to the shell once this firmware is released?

3. Once in the EAP app, there's no way to exit from it. Neither "quit" not "exit" disconnects from it, and there isn't a "logout" command either.\

4. The main status page still says my hardware version is 1.0 after the upgrade.

 

Thanks!

 

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#22
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Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
2025-09-22 02:22:35

Hi  @mrmbman 

 

Thanks for posting here.

 

Does this only happen with the iPhone 17 Pro? 

Do you have any other Wi-Fi 7 network that can run a comparison test? That is, can the iPhone 17 Pro connect to other MLO networks?

mrmbman wrote

  @Vincent-TP 

 

Running the latest beta posted here.  Tried both 2.4/5/6ghz MLO and just 5/6ghz MLO and the new iPhone 17 Pro doesnt like it. Most of the time it fails to connect. Restarted phone. Restarted Eap783s. 
 

After about 10 min of not connecting and giving error "could not connect" it connected?  Something flakey here. 
 

Are we ever getting a new stable firmware? 

 

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#21
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Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
2025-09-22 02:20:35

Hi  @JIN_JPN 

 

Thanks for the feedback.

Please share a screenshot of the settings of the MLO SSID.  

 

What's the exact behavior when the iPhone can't connect to the MLO network?

Does this only happen with the iPhone 17 Pro? 

Do you have any other Wi-Fi 7 network that can run a comparison test? That is, can the iPhone 17 Pro connect to other MLO networks?

JIN_JPN wrote

  @Vincent-TP 

 

Hello!

 

I am currently using the EAP783 with firmware version v1.1.1 (Pre-release).
I would like to report an issue I have encountered with my new iPhone 17 Pro.

 

  • The iPhone 17 Pro cannot connect to the SSID configured with MLO.

  • When connecting to a non-MLO SSID, the connection works without any problem.

 

Have you tested the iPhone 17 Pro with MLO SSIDs on this firmware?
I believe you may encounter the same connection issue during your verification.

 

I would like to share this report with you and kindly ask for confirmation and further guidance.

 

Thank you for your support.

 

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#20
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Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
2025-09-21 23:17:56

  @Vincent-TP 

 

Hello!

 

I am currently using the EAP783 with firmware version v1.1.1 (Pre-release).
I would like to report an issue I have encountered with my new iPhone 17 Pro.

 

  • The iPhone 17 Pro cannot connect to the SSID configured with MLO.

  • When connecting to a non-MLO SSID, the connection works without any problem.

 

Have you tested the iPhone 17 Pro with MLO SSIDs on this firmware?
I believe you may encounter the same connection issue during your verification.

 

I would like to share this report with you and kindly ask for confirmation and further guidance.

 

Thank you for your support.

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#19
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Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
2025-09-21 07:24:21

  @Vincent-TP 

 

Running the latest beta posted here.  Tried both 2.4/5/6ghz MLO and just 5/6ghz MLO and the new iPhone 17 Pro doesnt like it. Most of the time it fails to connect. Restarted phone. Restarted Eap783s. 
 

After about 10 min of not connecting and giving error "could not connect" it connected?  Something flakey here. 
 

Are we ever getting a new stable firmware? 

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#18
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Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
2025-09-17 23:34:44

Thank you, @Vincent-TP. I installed the pre-release version and will test it out over the next day or so. In the meantime, a couple of things I noticed:

 

1. Don't see the immediate crash when connecting from an iPhone 16 Pro to an MLO-enabled SSID. Will continue to monitor

2. Connection via SSH now drops onto an EAP app with a "EAP>" prompt instead of a shell. I was planning to get information about connected stations via SSH. Will there be a way to get to the shell once this firmware is released?

3. Once in the EAP app, there's no way to exit from it. Neither "quit" not "exit" disconnects from it, and there isn't a "logout" command either.\

4. The main status page still says my hardware version is 1.0 after the upgrade.

 

Thanks!

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#17
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Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
2025-09-15 02:51:23

Hi  @DarthRay 

 

EAP783 V1.6 use the same firmware version as EAP783 V1.0. You can upload this pre-release version for your device. Thanks.

DarthRay wrote

@Vincent-TP, I'm experiencing crashes on MLO while using an iPhone 16 Pro (which has since been disabled), and drop outs on non-MLO ever since upgrading from an EAP660 HD to this EAP783. I'd like to try this pre-release firmware to see if things have improved.

 

However, I may be on hardware version 1.6 -- while the label on the device says "US/1.6" next to the model number, the dashboard on the device itself says "hardware version: 1.0". Will there be a pre-release firmware compatible with hardware v1.6?

 

Thanks.

 

 

 

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#16
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