Switch suddenly disconnected

Switch suddenly disconnected

Switch suddenly disconnected
Switch suddenly disconnected
21 hours ago
Model: TL-SG3210XHP-M2  
Hardware Version: V1
Firmware Version: 1.0.11 Build 20250428 Rel.61524

Hey there,

 

one of my switches suddenly changed its status to "DISCONNECTED" and is no longer accessible.

It is a SG3210X-M2 v1.0 - not SG3210XHP-M2 v1.0 - but was not selectable in the list.

The switch LEDs on the switch seem to be fine. Power is lit, Sys is blinking and uplink is 10 Gbit/s.

The switch it is connected to also says that it has a 10 GBit/s connection to the prolematic switch.

So physically everything should be fine.

 

What can I do to get the switch back online? I already tried to force reprovisioning but this did not help.

 

Thanks in advance!

GaRv3

  0      
  0      
#1
Options
1 Reply
Re:Switch suddenly disconnected
21 hours ago

I had to factory reset, adopt and reconfigure it.

Things like this MUST NOT HAPPEN on enterprise level products!

  0  
  0  
#2
Options