Have tried to connect my EAP-225 Outdoor to my Omada Cloud site but it's unable to connect. The device says the cloud functionality is "offline" and the Omada Cloud site says that the device is preconfigured. Am running a Ubiquiti UCG-Ultra with the following firewall rules
Honestly don't know what to do anymore. See below.
Hi @eshanki
Thanks for posting here.
If the devices are not connected to the internet, they will be in the PRECONFIGURE state.
Please first test if the EAP has Internet access.
If possible, please plug it into another network to have a test.
BTW, I see the DMZ settings only had IPv6 addresses. do you have any IPv4 network? Did you test with IPv4 addresses?
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