Bad range with EAP245 v3 and firmware 5.3.3
I’ve updated my EAP245 2 days ago to the latest version (5.3.3) and I’m experimenting bad connections since, especially when not very near the access point (when I’m 6~8 meters from it).
I didn’t got any issue before since I’ve bought it in 2022 (and I’m always upgrading my AP when I see a release is out, maybe each 2~3 month).
I tried to tune some wifi settings to increase stability (I’ve used default wifi setting before) but it’s still not as good as before that upgrade.
Anyone else experimenting that kind of problem since the upgrade ?
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Hi @paulgreg
Thanks for your posting. What do you mean by bad connection? Will the wifi disconnected?
To understand the issue better, please let us know the following info:
1. How often will the disconnection issue happen?
2. When the issue happened, will the SSID disappear, or still show on the wifi list?
3. How will the connection be recovered? Will it be recovered automatically, or will a reboot be required?
4. When the issue happened, would all wireless clients lose internet connection simultaneously, or would some clients still be working?
5. What's the IP address of the clients when the issue happened? Still correct IP, or 169.254.x.x?
In the meantime, you may refer to the following guide to do some optimization:
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- Report Inappropriate Content
Hi @paulgreg
Thanks for your posting. What do you mean by bad connection? Will the wifi disconnected?
To understand the issue better, please let us know the following info:
1. How often will the disconnection issue happen?
2. When the issue happened, will the SSID disappear, or still show on the wifi list?
3. How will the connection be recovered? Will it be recovered automatically, or will a reboot be required?
4. When the issue happened, would all wireless clients lose internet connection simultaneously, or would some clients still be working?
5. What's the IP address of the clients when the issue happened? Still correct IP, or 169.254.x.x?
In the meantime, you may refer to the following guide to do some optimization:
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@Vincent-TP Yes, the connection is better now.
I’ve manually changed settings like decreasing channel width and switched to (a very littlte) less polluted channel.
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