Bad range with EAP245 v3 and firmware 5.3.3

Bad range with EAP245 v3 and firmware 5.3.3

Bad range with EAP245 v3 and firmware 5.3.3
Bad range with EAP245 v3 and firmware 5.3.3
Yesterday
Model: EAP245  
Hardware Version: V3
Firmware Version: 5.3.3

I’ve updated my EAP245 2 days ago to the latest version (5.3.3) and I’m experimenting bad connections since, especially when not very near the access point (when I’m 6~8 meters from it).

I didn’t got any issue before since I’ve bought it in 2022 (and I’m always upgrading my AP when I see a release is out, maybe each 2~3 month).

I tried to tune some wifi settings to increase stability (I’ve used default wifi setting before) but it’s still not as good as before that upgrade.

 

Anyone else experimenting that kind of problem since the upgrade ?

  0      
  0      
#1
Options
1 Reply
Re:Bad range with EAP245 v3 and firmware 5.3.3
2 hours ago

Hi  @paulgreg 

 

Thanks for your posting. What do you mean by bad connection? Will the wifi disconnected?

 

To understand the issue better, please let us know the following info:
1. How often will the disconnection issue happen?
2. When the issue happened, will the SSID disappear, or still show on the wifi list?
3. How will the connection be recovered? Will it be recovered automatically, or will a reboot be required?
4. When the issue happened, would all wireless clients lose internet connection simultaneously, or would some clients still be working?
5. What's the IP address of the clients when the issue happened? Still correct IP, or 169.254.x.x?

 

In the meantime, you may refer to the following guide to do some optimization:

How to optimize wireless performance of EAP products

  0  
  0  
#2
Options