Cloud Platform not loading

Cloud Platform not loading

Cloud Platform not loading
Cloud Platform not loading
3 weeks ago - last edited 3 weeks ago
Hardware Version:
Firmware Version:

I have been having issue connecting to my clould platform, It loads to about 90% and stops. I tried different browsers and got the same issue.

 

Can anyone assist?

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#1
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1 Accepted Solution
Re:Cloud Platform not loading-Solution
3 weeks ago - last edited 3 weeks ago

  @Ethan-TP Thanks for replying.

 

Yes, I was using omada.tplinkcloud.com. I was able to access it before. I cleared the cache and tried again and was prompted to save the page as a bookmark. It's ok now. I don't use omada.tplinkcloud.com anymore. Using https://use1-omada-cloud.tplinkcloud.com/ now. In addition to using this link directly, I change the browser to Chrome as Edge no longer loads it. 

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#3
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Re:Cloud Platform not loading
3 weeks ago

  @Fitz876 

Thank you for your post. Have you tried accessing the platform from a different device? Is the URL you’re using https://omada.tplinkcloud.com?Were you able to access it normally before? You could try changing your PC’s DNS to 8.8.8.8 to see if that resolves the issue. Perhaps you could record a short screen-capture video so we can see exactly what’s happening.

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#2
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Re:Cloud Platform not loading-Solution
3 weeks ago - last edited 3 weeks ago

  @Ethan-TP Thanks for replying.

 

Yes, I was using omada.tplinkcloud.com. I was able to access it before. I cleared the cache and tried again and was prompted to save the page as a bookmark. It's ok now. I don't use omada.tplinkcloud.com anymore. Using https://use1-omada-cloud.tplinkcloud.com/ now. In addition to using this link directly, I change the browser to Chrome as Edge no longer loads it. 

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#3
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