Client Statistics Not Displaying on OC300 (Firmware 1.30.7)
Hello Team,
I’m facing an issue with client statistics not displaying on my Omada OC300 Controller.
Setup Details:
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Controller Model: OC300
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Firmware Version: 1.30.7 Build 20250704 Rel.78617 (Stable)
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Controller Version: 5.15.24.21
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Devices Managed: ER8411 v1.0, SG2210MP v5.0, SG2428P v5.30, EAP245(US) v3.0, EAP610-Outdoor(US) v1.0
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Total Clients: 300+ Clients
Issue Description:
The Client Statistics page under Insight → Client Statistics and the per-client data (e.g., total usage, top clients by traffic, etc.) are not displaying any data.
Clients are connected and visible under the Clients tab, but no history or usage graphs are being recorded or updated.
Troubleshooting Done:
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Verified that all devices (APs, Switches, Router) are adopted and online.
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Checked Deep Packet Inspection.
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Tried restarting the controller and clearing browser cache.
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Tested with both cloud access and local controller login.
Still, the issue persists — no client usage or history data is visible.