Cluster Setup Issue – IP Configuration Error on Secondary Node

Cluster Setup Issue – IP Configuration Error on Secondary Node

Cluster Setup Issue – IP Configuration Error on Secondary Node
Cluster Setup Issue – IP Configuration Error on Secondary Node
Saturday - last edited 13 hours ago
Hardware Version: V6
Firmware Version: 6.0.0.23

Cluster Setup Issue – IP Configuration Error on Secondary Node

Hello TP-Link Team,

I'm currently trying to configure an Omada Controller Cluster using the official guide:
🔗 https://www.tp-link.com/br/support/faq/4348/

🖥️ My Setup

Primary OC Software:

  • WAN IP: 143.0.0.127 (behind NAT → 192.168.0.2)

Secondary OC Software:

  • WAN IP: 177.153.20.155 (no NAT, public IP directly assigned)

 

⚙️ Issue

When I start the cluster, the Primary Node shows as Connected successfully.
However, the Secondary Node fails to join and displays an “IP configuration error”, asking to review the IP settings.

 

🔍 Troubleshooting Done

I suspected it could be related to the ISP or some firewall rule (Firewalld/CSF), so I tested again in a local environment:

  • Primary: LAN IP 192.168.0.2

  • Secondary: LAN IP 192.168.0.8

In this test, the Primary Node starts normally, but when the Secondary Node tries to start, it still shows the same “IP configuration error”.

 

❓ Questions

Could this issue be related to:

  • The use of NAT on the primary node (public IP ≠ LAN IP)?

  • The IP detection mechanism of Omada not handling NATed or mixed network setups correctly?

  • Or a missing configuration in omada_distributed_internal_mongo_cluster.properties or system.properties to support this scenario?

 

💬 Request

Any guidance, tips, or example configuration (especially when one node is behind NAT) would be greatly appreciated.

Thanks in advance! 🙏

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1 Accepted Solution
Re:Cluster Setup Issue – IP Configuration Error on Secondary Node-Solution
13 hours ago - last edited 13 hours ago

Hi  @gui1porpis 

 

Thanks for posting here.

 

NAT should not be the issue or the root cause. As mentioned in the article, we recommend installing both controllers within the same subnet.

 

Therefore, if possible, we suggest moving the secondary controller from the public network to the same subnet as the primary controller  and then attempting the configuration again.

You mentioned encountering the same error during testing within the same subnet—could you please share a screenshot of the error message with us?

 

To confirm, do you use Omada software-based controllers? Or hardware controllers, such as OC300?

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#2
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Re:Cluster Setup Issue – IP Configuration Error on Secondary Node-Solution
13 hours ago - last edited 13 hours ago

Hi  @gui1porpis 

 

Thanks for posting here.

 

NAT should not be the issue or the root cause. As mentioned in the article, we recommend installing both controllers within the same subnet.

 

Therefore, if possible, we suggest moving the secondary controller from the public network to the same subnet as the primary controller  and then attempting the configuration again.

You mentioned encountering the same error during testing within the same subnet—could you please share a screenshot of the error message with us?

 

To confirm, do you use Omada software-based controllers? Or hardware controllers, such as OC300?

Recommended Solution
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#2
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