Gateway of camera altered by NVR

sylu43

Thursday - last edited Yesterday

Posts: 4

Helpful: 2

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Registered: 2025-10-25

Gateway of camera altered by NVR

Thursday - last edited Yesterday

Model: VIGI NVR1008H VIGI C440-W VIGI C440

Hardware Version:

Firmware Version:

Hi all,

My last question has new progress and is not answered, so I think it might be better to open a new thiread.

My NVR and cameras are in different sites across VPN, so they are in different subnets.

But when the VPN shortly disconnects due to PPPoE IP change, the cameras and NVR reconnect and the NVR reset the gateway of cameras, which does not match the the real gateway for the cameras as below.

So some functions like object detection notification don't work.

I need the functions and I don't think I'm the only person with this scenario.

Is there a way to stop the NVR from altering the gateway of the cameras? Or will there be an update for it?

1 Accepted Solution

Ethan-TP

Yesterday - last edited Yesterday

Posts: 479

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Registered: 2025-09-08

Re:Gateway of camera altered by NVR-Solution

Yesterday - last edited Yesterday

@sylu43

Thank you for your post.
Please let us know the hardware and software versions of all your devices, including the NVR and the cameras.
In addition, which specific features are affected by the issue you described? Do you mean that after the camera’s gateway is reset, everything else works normally except for certain functions?Also, does the gateway reset occur on both cameras?Please share your network topology so we can analyze the problem more effectively.

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Gateway of camera altered by NVR

Gateway of camera altered by NVR

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