Power saving mode - on or off issue
Hello there,
Client list shows power saving mode on for some devices (non IoT), APs are configured to be disabled (2.4GHz and 5GHz). On the iOS App, it shows the same
Got this bug in V5 and after upgrading to V6, its the same. I don't know if i have power saving on or off - I suppose its off.
Same issue as here: https://community.tp-link.com/en/business/forum/topic/689364
APs:
AP Parter and AP Etaj are EAP650s and AP Parter Wall is EAP615-Wall
EAP650(EU) v1.0, Firmware Version 1.1.3 Build 20250326 Rel. 54048
EAP615-Wall(EU) v1.0, Firmware Version - 1.5.4 Build 20250515 Rel. 67108
Controller: OC200 2.0 Firmware Version - 2.22.10 Build 20251118 Rel.34511
Already tried basic stuff like enable & disable, reboot
Thank you!
Hi @claudiu678
Thanks for posting here.
Please show us this info for the EAP units so we can understand the wifi environment.
Is this bulb only present on specific fixed clients, or does it appear randomly on any client?
Hello @Vincent-TP,
I only saw the bulb on Laptops and iPhones (all other stuff are IoT devices and I don't think they are compatible with Power Saving mode)
Are all the connected iPhones and laptops showing this bulb?
Mainly yes, i think only when they are on 2.4GHz the bulb is not showing.
Only YeelinkLightStrip6 - its always on 2.4GHz and always with the bulb on
Does that mean Android phones don't have the bulb?
No, I am not really able to monitor Android phones, since there is only one and its not always on, but when its on it shows the bulb.
Is there any wireless issue for those clients?
No, last year after an upgrade of the controller (don't remember what ver.) it activated power saving automatically, and had some issues, but i deactivated it on every AP
Current bulb status (also android phone)
Thank you for your time.
Thanks for the feedback. I am confirming the specific reason for this symbol appearing.
Just to confirm, from your screenshots, only the 2.4G status is shown. Could you check again if the option for 5G is also turned off?
