Allow Data Collection cannot be disabled
Just logged in to my EAP-773 AP to discover Allow Data Collection is enabled.
I never enabled it and it was disabled when the router was configured.
If I uncheck the Allow Data Collection box and reload the page, it remains checked.
I know the joke is on me for trusting TP-Link with my privacy, but you may want to check your own settings too.
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@Vincent-TP I do appreciate the follow-up. I checked in another browser (Safari) and can confirm it appears off as expected. Firefox in strict privacy mode still seems to have this issue, however. Thanks.
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Hi @JanGold
Thanks for posting here.
The situation you reported generally does not occur. It might be due to an expired access session. Please log out of the management interface and log in again, then try once more. If you don’t mind, it’s also recommended to try using a different browser.
If the problem persists and you still cannot disable it, please help by recording a screen capture of the process. We will prioritize handling this matter. Thank you.
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Hi @JanGold
We are very concerned about the situation. Please let us know if there are any updates. Thanks.
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@Vincent-TP I do appreciate the follow-up. I checked in another browser (Safari) and can confirm it appears off as expected. Firefox in strict privacy mode still seems to have this issue, however. Thanks.
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Hi @JanGold
Thanks for sharing.
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