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Omada SG2210P (managed without controller) - losing access to web interface after a few days

Omada SG2210P (managed without controller) - losing access to web interface after a few days

Omada SG2210P (managed without controller) - losing access to web interface after a few days
Omada SG2210P (managed without controller) - losing access to web interface after a few days
2026-01-08 20:57:56 - last edited Tuesday
Tags: #Configuration
Model: SG2210P  
Hardware Version: V5
Firmware Version: SG2210P(UN)_V5.20_5.20.15 Build 20251031

Hello,

 

I have an Omada SG2210P ( this one https://www.omadanetworks.com/uk/business-networking/omada-switch-access/sg2210p/ ) which is configured in a home network. 

Network-wise it works fine, but after a few days of working I completely lose access to the web interface.

I am trying to access the switch management interface from the same machine/ip that I can access it after the reboot, but after a few days when I try to access the http web interface - the page never loads up in the browser.

SSH works to the point of asking for login and password but after I enter the password, the terminal locks up and does not proceed further.

Only rebooting the switch works.

 

Hardware: 5.20

Firmware: SG2210P(UN)_V5.20_5.20.15 Build 20251031 (latest)

 

I have attached my switch configuration to this thread (removing secrets) - any advice would be much appreciated.

 

 

File:
sysConfigBackup_no_secrets.zipDownload
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#1
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1 Accepted Solution
Re:Omada SG2210P (managed without controller) - losing access to web interface after a few days-Solution
2026-01-26 09:03:16 - last edited Tuesday

  @Tim3921 

hey Tim,

 

I went through RMA process and requested a replacement unit. After replacement it's been smooth sailing - no issues whatsoever (with the same config/setup). Knock wood.

replacement unit hw version is same as I had - 5.20

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#8
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Re:Omada SG2210P (managed without controller) - losing access to web interface after a few days
2026-01-09 09:26:05

Hi@ivmreg 

Thanks for posting in our business forum.

May I ask the error screenshot when you failed to access the SG2210P via web UI and SSH? Can you provide the network topology for us?

Is this issue happening from the beginning of installation or it was working fine before? Is it happening at random after a few days of normal working?

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#2
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Re:Omada SG2210P (managed without controller) - losing access to web interface after a few days
2026-01-09 20:35:05 - last edited 2026-01-09 20:39:25

Hi   @Hank21 

 

Answering your questions:
May I ask the error screenshot when you failed to access the SG2210P via web UI and SSH?

this is a new tab in the browser with switch IP entered. The page loading indicator keeps spinning and page never loads.

 

SSH:

SSH prompt is successful, and after entering login username and proper password, the terminal shell never loads

After a while (1-2 minutes?) I get:

 

Network Diagram:

 

 

Is this issue happening from the beginning of installation? -

Yes, it happens from the beginning of the installation.

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#3
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Re:Omada SG2210P (managed without controller) - losing access to web interface after a few days
2026-01-11 16:44:53

Hi @ivmreg, any chance you have a duplicate IP?

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#4
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Re:Omada SG2210P (managed without controller) - losing access to web interface after a few days
2026-01-11 17:38:15
No, I don't think so - the switch's IP is the only one on the network, and it would not explain the fact that during the SSH session the login prompt works, but once the password is entered properly the terminal does not load the shell and just ends up stuck. I suspect some kind of memory leak or a hardware issue. Similar think was manifesting when I was binding this switch to a cloud controller - in which case the switch would just randomly disconnect and remain as such until I reboot it (all the network functions still worked)
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#5
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Re:Omada SG2210P (managed without controller) - losing access to web interface after a few days
2026-01-12 10:07:32

Hi @ivmreg 

Thank you so much for taking the time to post the issue on the TP-Link community!

 

To better assist you, I've created a support ticket via your registered email address and escalated it to our support engineer to look into the issue. The ticket ID is TKID260121839 please check your email box and ensure the support email is well received. Thanks!

 

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

Many thanks for your great cooperation and patience!

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#6
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Re:Omada SG2210P (managed without controller) - losing access to web interface after a few days
2026-01-25 16:52:19 - last edited 2026-01-25 16:52:35

I'd love to know how this resolves.  I'm having the same issues, and I'm quite sick of unplugging the thing every couple days 

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#7
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Re:Omada SG2210P (managed without controller) - losing access to web interface after a few days-Solution
2026-01-26 09:03:16 - last edited Tuesday

  @Tim3921 

hey Tim,

 

I went through RMA process and requested a replacement unit. After replacement it's been smooth sailing - no issues whatsoever (with the same config/setup). Knock wood.

replacement unit hw version is same as I had - 5.20

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#8
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