ER605 V2 firmware update failed due to HTTPS despite ports being open
Good day everyone
I've got a curious situation whereby I cannot update the firmware of an ER605.
Every time I try I get the below message
"[MAC] failed to upgrade online. Please check your network configuration and make sure the device can access the Controller's HTTPS management port"
I'm using a software controller running on an Ubuntu VM and the ER605 is local, on the same network.
Controller is running 6.0.0.25 and ER605 is 2.3.2.
Initially, I had this issue trying to update 2x EAP access points of which I've never had this issue before. I ended up disabling the firewall on the VM which allowed the EAP devices to update, however the ER605 still fails.
I'm aware this is a common issue since more recent updates, especially for remote networks but this is local, ports are open and other devices are updating so this has got me confused for sure.
I have attempted to update manually by uploading the relevant binaries to the router and same error.
Any help appreciated.
Port Scanner Host: 22 Port available 8043 Port available 8088 Port available 8843 Port available 9098 Port available 29813 Port available 29811 Port available 29815 Port available 29817 Port available 29814 Port available 29816 Port available 29812 Port available
Hi @Hank21
Have successfully upgraded the firmware all the way from brand new in box version all the way up to 2.3.2 - it's just the latest 2.3.3 that fails. Nothing had changed on the system other than the controller being version 6 now.
I've tried with the controller firewall completely disabled and it still fails.
Topology just goes:
Internet --- ER605 --- POE switch --- 4 Port POE splitter --- server --- virtual machine hosting SDN Controller native
There's no docker or snap, just Ubuntu 20.04 in a headless VM
The question is, why did I have the exact same issue updating EAP access point firmware, disabled VM firewall, updated EAP firmware fine but ER605 still fails.
