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ER8411: Doesn't recover from the lost internet connection automatically

ER8411: Doesn't recover from the lost internet connection automatically

ER8411: Doesn't recover from the lost internet connection automatically
ER8411: Doesn't recover from the lost internet connection automatically
Yesterday - last edited 10 hours ago
Model: ER8411  
Hardware Version: V1
Firmware Version: 1.3.6 Build 20251028 Rel. 12399

ER8411 doesn't recover from the lost internet connection automatically. I had to click on the connect button from the controller UI. It doesn't even allow me to connect from the tplink omada cloud. I had to do it when I'm connected to the local network.

 

Connection attempt fail

 

 Here are the logs. The connection attempt fails until I click on the button. It connects immediately when I click on the button.

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Re:ER8411: Doesn't recover from the lost internet connection automatically
4 hours ago

Hi  @Sathiya 

Thanks for posting in our business forum.

May I ask is this SFP WAN/LAN3 port the only WAN connection port on your ER8411? Is the connection button referred to the WAN configuration port on Internet settings? Can you descrbe your network topology as well?

Based on your situation, we suggest that you can try to connect the computer to the modem directly or try to replace the ER8411 with a different available router if possible.

 

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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