Device IPs not displayed in the controller

Device IPs not displayed in the controller

Device IPs not displayed in the controller
Device IPs not displayed in the controller
23 hours ago - last edited 4 hours ago

Hi everyone, I have a network with an ER605 router, 5 switches and 7 APs, all Omada.

In the controller, if I go to the device list I can see all the connected clients, but for all the wired clients the IP address is not shown. The IP address is not shown even for devices for which I have set a DHCP reservation. All the devices on my network are using DHCP.

Instead, for the wired cameras, which are mixed in on the same switches and not on dedicated switches, the IP addresses are shown correctly even though they have a static IP and not DHCP.

Obviously this situation isn’t good.

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#1
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9 Reply
Re:Device IPs not displayed in the controller
21 hours ago - last edited 21 hours ago

  @MicMic 

 

it sounds like you have ES switcher? if you have a switch in this series, you will not be able to display the IP address on wired client

 

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#2
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Re:Device IPs not displayed in the controller
21 hours ago

  @MR.S And why then are my 25 CCTV devices, all wired, displayed correctly with their IP addresses?

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#3
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Re:Device IPs not displayed in the controller
20 hours ago

  @MicMic 

 

What switch do you have?

 

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#4
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Re:Device IPs not displayed in the controller
19 hours ago

MR.S wrote

  @MicMic 

 

What switch do you have?

 

 

@MR.S these

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#5
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Re:Device IPs not displayed in the controller
19 hours ago


and these are the wired devices, some of them.

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#6
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Re:Device IPs not displayed in the controller
18 hours ago - last edited 4 hours ago

  @MicMic 

 

yes it is the switches that cannot show the client IP, there are pages up and down on the forum about this, why the camera shows the IP I don't know,

 

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#7
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Re:Device IPs not displayed in the controller
18 hours ago

  @MR.S 

I can accept that no wired devices are shown, but if 30 wired devices have their IP addresses shown in the list, it means that something is different... It's quite logical, otherwise no wired IP addresses would be shown.

 

Personally, it seems more like a bug or a feature that has been intentionally removed.

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#8
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Re:Device IPs not displayed in the controller
18 hours ago

  @MicMic 

 

There are many who do not accept it, there is rumors there will be an upgrade to the router or controller that will make the IP addresses appear, but when it will come I do not know, if you are very dependent on seeing the IP is the recommendation and using the SG2xxxx switch which is a model with several function, I do not know more about that matter.

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#9
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Re:Device IPs not displayed in the controller
4 hours ago

Hi  @MicMic 

 

Thanks for the feedback.

You may find an answer here:

https://community.tp-link.com/en/business/forum/topic/719468?replyId=1497932

 

Regarding the CCTV cameras, have you configured IP reservations for them? What are the brand and model numbers?

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#10
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