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AP slow speed

AP slow speed

AP slow speed
AP slow speed
Yesterday
Tags: #Mesh
Model: EAP265 HD  
Hardware Version:
Firmware Version: 5.2.0

Help Please

I am running a mesh system using EAP265HD AP's that has been working fine with my 900meg BT broadband and giving me speeds of between 750 and 800meg I changed my broadband provider to sky yesterday and now have Sky's 900meg fibre. The speeds i am getting if i connect direct to the router are around 800meg but if i connect to the mesh system those speeds drop to around 80meg. The only change has been the new router,I am using the same network cable from the router to the switchbox and the same cable from the switchbox to the first AP. 

 

I have tried disabling the wifi on the router in case they are conflicting but still can only get speeds around 80meg.

 

Can anyone advise me on the way forward to try and get my system back to somewhere close to what it was.

 

Thank You

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#1
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5 Reply
Re:AP slow speed
Yesterday

  @AndyH69 I do see that there's a firmware upgrade for your devices, can you update the firmware on your APs and try again? How are you powering your APs? Are you using a PoE adapter or PoE from the switch? 

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#2
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Re:AP slow speed
Yesterday

  @NeilR_M I tried to do a firmware update but when i try to do it i get the message that the firmware is up to date. The Ap's are powered by PoE adaptors I have an Omada controller and a managable switch but I have never been able to log into the switch as someone has changed the password and i cant seem to reset it.

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#3
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Re:AP slow speed
19 hours ago

  @AndyH69 I assume the switch is not currently managed by the Omada Controller? If it is you should be able to see it, but if not, can you share the model of that switch? It may need to be reset via serial port if it has it and not a reset button. 

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#4
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Re:AP slow speed
16 hours ago

  @NeilR_M The switch is not currently managed by the controller and i am not sure if its possible to change the speeds through the switch on individual ports but the hard wired items in the house are getting around 800 meg. The model of the switch is TL-SG3428

 

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#5
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Re:AP slow speed
15 hours ago

  @AndyH69 Do you get the slow speeds even on the root of the mesh? What happens if you take one of the meshing APs and plug it directly into the switch? Do you get the same slow speed? 

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#6
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