Strange thing with transmit power on EAP653

Strange thing with transmit power on EAP653

Strange thing with transmit power on EAP653
Strange thing with transmit power on EAP653
2 weeks ago - last edited Wednesday
Model: EAP653  
Hardware Version: V2
Firmware Version: 1.3.5

Hi to all!
Band steering on. dtim and beacon by default. just few vlans and few ssids on each band with 10clients online.


The access point is mounted away from other routers and neighboring networks.

Everything works fine when the 5GHz transmitter power is set higher than 2.4GHz.
For example,if it's set to 15/17 dBm works perfect.
The connection is stable in all corners, and the speed test shows 300/300 in both directions.

But if I set the SAME transmitter power of 17/17 dBm for both networks, 5GHz devices with a single antenna start losing packets and sometimes can't connect to the 5GHz network. Different channel widths (20/40/80) or 36-100 channels, and ap reboot after every change make no difference.
The speed test's download speed drops by half, and upload speed by several times, and devices can disconnect at any moment. 
As soon as I set the same power level, my clients go crazy. This happens every time on my two Google Chromecast boxes and two Samsung Galaxy A16 and M34. I can only connect to them when standing directly in front of the access point. If I connect, after a couple of minutes the ping is stuttering with packet loss.
As soon as I set the 2.4 GHz power level lower than 5 GHz, everything works fine again and works as expected.
This strange problem only occurs with my iPhone 14 and a USB WiFi adapter with two antennas.

 

It doesn't bother me, so I decided to write about this strange issue here.
Last night, out of curiosity, I changed the power level from 15/17 to 17/17, and my phone started freezing while watching YouTube, then disconnected and switched to the 2.4 GHz network.

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#1
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1 Accepted Solution
Re:Strange thing with transmit power on EAP653-Solution
Wednesday - last edited Wednesday

Hi  @YuriyB 

 

Thanks for posting here.

It's not easy to pinpoint the cause of this phenomenon. We will pay attention to this kind of feedback and test more.

Here are some recommendations for your scenario.

Maintain Current Best Practice :

  • Continue to keep the 2.4GHz transmit power lower than the 5GHz power. This is the simplest and most effective solution to the problem.
  • For example: 2.4GHz: 15-16 dBm, 5GHz: 20-23 dBm. 5GHz signals attenuate faster and require higher power for equivalent coverage.
  • There is no need to pursue equal power settings for both bands. This has no practical benefit. The planning objectives for each frequency band are different.

 

Fine-tune Power and Channel Planning:

  • 2.4GHz: The goal should be “reliable coverage, not necessarily the strongest signal.” Set power between 15-18 dBm, use a 20MHz channel width (to avoid interference with neighbors), and manually select the least congested channel from Channels 1, 6, or 11.
  • 5GHz: The goal is “high performance.” Set power between 20-23 dBm, use an 80MHz channel width for high throughput, and prioritize channels in the UNII-1 (36-48) or UNII-3 (149-161) bands. These channels typically have less interference and regulations often permit higher power.
  • In your EAP management interface, disable “Auto Power Adjustment” and manually configure the values mentioned above.

 

Optimize SSID and Client Steering:

  • Set different SSIDs for your 2.4GHz and 5GHz networks (e.g., MyWiFi_2G and MyWiFi_5G).
  • Manually connect all high-speed devices (phones, computers, TV streaming devices) to the 5GHz SSID.
  • Connect only IoT devices (smart plugs, sensors, etc.) or legacy devices to the 2.4GHz SSID.
  • This approach allows you to actively control client connection behavior and prevents devices from “sticking” to the 2.4GHz band when a single, combined SSID is used.
Recommended Solution
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#3
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Re:Strange thing with transmit power on EAP653
2 weeks ago

  @YuriyB 

 

For test purposes, I would disable band steering and use different SSIDs to see how everything works,

 

1x ER7406 1x OC300 4x SG2008 1x EAP610 3x EAP650-Desktop 1x EAP772-Outdoor
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#2
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Re:Strange thing with transmit power on EAP653-Solution
Wednesday - last edited Wednesday

Hi  @YuriyB 

 

Thanks for posting here.

It's not easy to pinpoint the cause of this phenomenon. We will pay attention to this kind of feedback and test more.

Here are some recommendations for your scenario.

Maintain Current Best Practice :

  • Continue to keep the 2.4GHz transmit power lower than the 5GHz power. This is the simplest and most effective solution to the problem.
  • For example: 2.4GHz: 15-16 dBm, 5GHz: 20-23 dBm. 5GHz signals attenuate faster and require higher power for equivalent coverage.
  • There is no need to pursue equal power settings for both bands. This has no practical benefit. The planning objectives for each frequency band are different.

 

Fine-tune Power and Channel Planning:

  • 2.4GHz: The goal should be “reliable coverage, not necessarily the strongest signal.” Set power between 15-18 dBm, use a 20MHz channel width (to avoid interference with neighbors), and manually select the least congested channel from Channels 1, 6, or 11.
  • 5GHz: The goal is “high performance.” Set power between 20-23 dBm, use an 80MHz channel width for high throughput, and prioritize channels in the UNII-1 (36-48) or UNII-3 (149-161) bands. These channels typically have less interference and regulations often permit higher power.
  • In your EAP management interface, disable “Auto Power Adjustment” and manually configure the values mentioned above.

 

Optimize SSID and Client Steering:

  • Set different SSIDs for your 2.4GHz and 5GHz networks (e.g., MyWiFi_2G and MyWiFi_5G).
  • Manually connect all high-speed devices (phones, computers, TV streaming devices) to the 5GHz SSID.
  • Connect only IoT devices (smart plugs, sensors, etc.) or legacy devices to the 2.4GHz SSID.
  • This approach allows you to actively control client connection behavior and prevents devices from “sticking” to the 2.4GHz band when a single, combined SSID is used.
Recommended Solution
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#3
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Re:Strange thing with transmit power on EAP653
Friday

  @Vincent-TP You are right

 

so i found two different solutions:

 

1 Disable Band steering and set any tx power

 

2 Enable Band steering but tx power of 2.4 must be 2db lower than 5ghz

 

And dont forget: this applies only to devices with one Wi-Fi antenna.

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#4
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