WiFi Calling Works, but Does Not Log
WiFi Calling Works, but Does Not Log
I have an Omada OC300 controller managed network with the ER7412-M2 gateway. I have configured a WiFi calling profile for AT&T and assigned it to my primary SSID. Wifi calling works and it did before I did this, but I cannot see it logging anything in the WiFi Calling Summary. OC300 is on version 6.2.10.111.34.11 Build 20260408 Rel.58628. I have 9 access points scattered throughout the house and attached workshop and barn.
Any suggestions on what I should check?
Here is the wifi calling profile for AT&T.
I also configured NAT port forwarding rules for each of my WAN providers for UDP Ports 500, 4500 and TCP 143 to the public address of each WAN provider. Did not make a difference.
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@BulldogEngineer What access points do you have in your network? If older access points, they may not support the Wi-Fi Calling feature just yet.
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@NeilR_M inside most are pretty new. EAP772, 725wall, 655wall and 615wall. In the other buildings they are eap610s.
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@BulldogEngineer For the 772 and 724-Wall, can you download the firmware version that's currently in Pre-Release and see if it tracks the logs afterward? You can find the pre-release firmware here:
EAP7xx Fully Adapted to Omada 6.2 Pre-release Firmware (Update on 15th Apr, 2026) - Business Community
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@NeilR_M I'm on beta code now I think.
Eap772 is 1.3.14
Eap725 is 1.2.1
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@NeilR_M I'm getting an error when I try to upload this firmware on both APs.
This model in the selected site has already specified a firmware version.
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@BulldogEngineer also, the OC300 firmware was just updated to this release:
6.2.10.151.34.15 Build 20260417 Rel.59097
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@BulldogEngineer I was able to upgrade firmware today for some reason.
EAP772 1.5.0 Build 20260414 Rel. 11845
EAP725-Wall 1.3.0 Build 20260414 Rel. 11903
I turned on airplane mode and connected to wifi and it still does not log any calls.
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@NeilR_M I did a hard reset on my iPhone 17 Pro Max, rebooted both EAP772 and 725. Still makes no difference.
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@NeilR_M Now, this is just strange. Now I see it logged a call. Is there a delay or something? I thought this was near realtime?
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