EAP 787 too hot to touch
EAP 787 too hot to touch
So I ever use access points usually used mesh routers and got tired of speed drops so I bought the EAP787 and installed it. I'm kinda confused and upset cause I touched it 3 days later and it was so hot it burn me . That was with a poe++ Injector so I plugged in a 12v DC adapter and got the same results. I contacted tp-link and they told me it's not supposed to burn me when I touch it and they are warranty it. So I bought a eap650 from Amazonite to temporarily use while tp-link is doing there thing with the warranty. The eap650 gets so hot I barely can touch it. It's not as bad but I'm kinda disappointed in tp-link cause they are not telling customers if these access points run hot or not. What's the normal ranges . Is it going to catch on fire and kill my 6 children? Come on tp-link! I need some specifications
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@NeilR_M we can check the internal temperature from the app? I'll look in to it when I get home. I'm at work right now. The hole situation has me bummed out. So where does TPlink sell the 12v DC adapter for it
- Copy Link
- Report Inappropriate Content
@Brian93505 Apologies, I was misinformed. You can't check the temperature through the app, but you can check the CPU and memory usage to see if the device is overloaded.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 200
Replies: 12
Voters 1
