Downloaded Reservation Export File Empty

Downloaded Reservation Export File Empty

Downloaded Reservation Export File Empty
Downloaded Reservation Export File Empty
Thursday - last edited Friday
Model: ER707-M2  
Hardware Version: V1
Firmware Version: 1.41

Downloaded Export Address Reservation is file list (CSV) empty, no items in the spreadsheet . The Table displays two pages of address reservations 123 total. I use the info as a backup and keep current in case I have to rebuild the data incase of router failure. I am unable to export the data, the downloaded list is empty and has no data. 

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#1
1 Accepted Solution
Re:Downloaded Reservation Export File Empty-Solution
Friday - last edited Friday

  @NeilR_M That do'ed it, anything remotely looking like a special character I removed it from the 123 items on the list and voilà! , everything is working as it should. Thanks.

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#5
5 Reply
Re:Downloaded Reservation Export File Empty
Thursday

  @art3276V2 Are you managing the device in controller or Standalone mode? Also, can you show how you're exporting the sheet? 

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#2
Re:Downloaded Reservation Export File Empty
Thursday
Stand alone and through the web page interface. Steps as follows, Network, Lan, lastly click Address Reservation. Then there is a hyperlink over the left top on that page that says export. I click it and the router downloads the list in .cvs format. to my download folder on my pc The list is empty, not even column headings. although there is 123 items with bound IP/Mac address reservations on that router. I done this many times with no issues. This happened after I added 2 IOT devices to the network and a couple of backup devices I keep on the shelf for quick replacement. I rebooted same results. On my back up router, same model, I have only a laptop connected DHCP and the IP is bound. I follow the same steps, the list downloads and I see the only item that is connected on the list. I reconstructed the 123 item .cvs list and tonight when everyone is asleep I am going to delete all the entries on the address reservation list on the primary router and import the reconstructed list and see how that goes.
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#3
Re:Downloaded Reservation Export File Empty
Thursday

  @art3276V2 If you remove the entries you just added, are you able to export it properly? 

I wonder if there are any special characters in the names or descriptions of the devices that could be breaking the export. (any commas?)

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#4
Re:Downloaded Reservation Export File Empty-Solution
Friday - last edited Friday

  @NeilR_M That do'ed it, anything remotely looking like a special character I removed it from the 123 items on the list and voilà! , everything is working as it should. Thanks.

Recommended Solution
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#5
Re:Downloaded Reservation Export File Empty
Friday

  @art3276V2 Great to hear! Not the first time I've seen something like this, glad you got it sorted out!

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#6