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TL-ER5120 Pppoe on but connection off problem

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TL-ER5120 Pppoe on but connection off problem

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lorddevilx

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2017-02-15 21:21:16 - last edited 2021-08-21 05:45:36

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TL-ER5120 Pppoe on but connection off problem

2017-02-15 21:21:16 - last edited 2021-08-21 05:45:36

Model : TL-ER5120

Hardware Version :

Firmware Version : latest

ISP : Eolo spa

Hi, i have problem with this router V2 version (with latest firmware installed) beacause the pppoe is up but the connection not working and i resolve by a router reboot every day.
I tried to settings DNS in manual mode and turn on keep[/SIZE] alive interval by 120 second but the problem remains.
[SIZE=1]I have seen videos on youtube where other users have the problem, I have to send him into RMA or you can fix with a firmware update?

Thanks

I have seen videos on youtube where other users have the problem

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Mr.J

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2017-02-22 17:49:29 - last edited 2021-08-21 05:45:36

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Re:TL-ER5120 Pppoe on but connection off problem

2017-02-22 17:49:29 - last edited 2021-08-21 05:45:36

Hi there,
Why don't you connect the supporter of TP-Link directly?

lorddevilx

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2017-02-23 17:24:32 - last edited 2021-08-21 05:45:36

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Re:TL-ER5120 Pppoe on but connection off problem

2017-02-23 17:24:32 - last edited 2021-08-21 05:45:36

Mr.J wrote

Hi there,Why don't you connect the supporter of TP-Link directly?

Hi Mr J, what the address of tplink directly?

Mr.J

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2017-02-23 17:57:29 - last edited 2021-08-21 05:45:36

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Re:TL-ER5120 Pppoe on but connection off problem

2017-02-23 17:57:29 - last edited 2021-08-21 05:45:36

The website shows the details of their supporter contact information, email or phone call.
http://www.tp-link.com/en/support-contact.html

lorddevilx

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2017-02-24 15:41:48 - last edited 2021-08-21 05:45:36

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Re:TL-ER5120 Pppoe on but connection off problem

2017-02-24 15:41:48 - last edited 2021-08-21 05:45:36

Ok thanks Mr J :)

Mr.J

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2017-02-24 16:51:07 - last edited 2021-08-21 05:45:36

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Re:TL-ER5120 Pppoe on but connection off problem

2017-02-24 16:51:07 - last edited 2021-08-21 05:45:36

lorddevilx wrote

Ok thanks Mr J :)

U are welcome

lorddevilx

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2017-02-15 21:21:16 - last edited 2021-08-21 05:45:36

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TL-ER5120 Pppoe on but connection off problem

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