T1600-28TS.V2 Web-GUI crash after Port-check
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.T1600-28TS.V2 Web-GUI crash after Port-check
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.T1600-28TS.V2 Web-GUI crash after Port-check
Posts: 5
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-10-07
2017-10-08 06:36:28
Posts: 5
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-10-07
T1600-28TS.V2 Web-GUI crash after Port-check
2017-10-08 06:36:28
Tags:
Model : T1600G-28TS
Hardware Version :
Firmware Version :
ISP :
if i use the maintenance-function and use the port-check there, 2-3 times using it will crash the hole web-gui. Only factory-reset will it revive it. I can repeat it as many times i like. But i guess this machine is broken and i will return it.
Any 1 else was able to notice this incident? Or can try it to reproduce?
Hardware Version :
Firmware Version :
ISP :
if i use the maintenance-function and use the port-check there, 2-3 times using it will crash the hole web-gui. Only factory-reset will it revive it. I can repeat it as many times i like. But i guess this machine is broken and i will return it.
Any 1 else was able to notice this incident? Or can try it to reproduce?
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
Announcement Manage
11 Reply
Posts: 247
Helpful: 40
Solutions: 1
Stories: 0
Registered: 2018-07-19
Re:T1600-28TS.V2 Web-GUI crash after Port-check
2017-10-08 14:00:00
m-Lach wrote
Model : T1600G-28TS
Hardware Version :
Firmware Version :
ISP :
if i use the maintenance-function and use the port-check there, 2-3 times using it will crash the hole web-gui. Only factory-reset will it revive it. I can repeat it as many times i like. But i guess this machine is broken and i will return it.
Any 1 else was able to notice this incident? Or can try it to reproduce?
Port check? I guess you said is cable test, is it right? In my opinion, your device is T1600G-28TS V1(160412)
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#2
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 4334
Helpful: 1046
Solutions: 173
Stories: 3
Registered: 2015-12-05
Re:T1600-28TS.V2 Web-GUI crash after Port-check
2017-10-08 16:30:44
m-Lach wrote
Or can try it to reproduce?
Can't reproduce this, but my switch version is HW v1.0 running SW 1.0.3 Build 20160412, not HW v2, which is still not available in my country for T1600G-28TS.
༺ 0100 1101 0010 10ཏ1 0010 0110 1010 1110 ༻
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#3
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 5
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-10-07
Re:T1600-28TS.V2 Web-GUI crash after Port-check
2017-10-12 00:34:05
i tested my new device today, also hardware 2.0.
Unpack, put it on a table and did not mount it in my rack. Plugged my test-laptop via cable, used the Port or Cable-test-function 10 times - all fine.
Changed IP-Adress, plugged in a 2nd Cable, used the testing-function again, all fine.
Powered down, mount it in the rack, plug in all 14 cables, went into my office, start the computer, try to open the webinterface... nothing. Timeout.
I guess i return this "box" also and buy a other device. but i guess there is not the name "tp-Link" on it. Or nay hints maybe?
Unpack, put it on a table and did not mount it in my rack. Plugged my test-laptop via cable, used the Port or Cable-test-function 10 times - all fine.
Changed IP-Adress, plugged in a 2nd Cable, used the testing-function again, all fine.
Powered down, mount it in the rack, plug in all 14 cables, went into my office, start the computer, try to open the webinterface... nothing. Timeout.
I guess i return this "box" also and buy a other device. but i guess there is not the name "tp-Link" on it. Or nay hints maybe?
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#4
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 247
Helpful: 40
Solutions: 1
Stories: 0
Registered: 2018-07-19
Re:T1600-28TS.V2 Web-GUI crash after Port-check
2017-10-12 09:55:29
m-Lach wrote
i tested my new device today, also hardware 2.0.
Unpack, put it on a table and did not mount it in my rack. Plugged my test-laptop via cable, used the Port or Cable-test-function 10 times - all fine.
Changed IP-Adress, plugged in a 2nd Cable, used the testing-function again, all fine.
Powered down, mount it in the rack, plug in all 14 cables, went into my office, start the computer, try to open the webinterface... nothing. Timeout.
I guess i return this "box" also and buy a other device. but i guess there is not the name "tp-Link" on it. Or nay hints maybe?
:(:(so strange, now you do not configure cable test function, only connect 14 devices to the switch, you will not open the web interface.....
Besides the issues of ip conflict, I do not know the reason.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#5
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 4334
Helpful: 1046
Solutions: 173
Stories: 3
Registered: 2015-12-05
Re:T1600-28TS.V2 Web-GUI crash after Port-check
2017-10-12 14:28:22
m-Lach wrote
Changed IP-Adress, plugged in a 2nd Cable, used the testing-function again, all fine.
Powered down, mount it in the rack, plug in all 14 cables, went into my office, start the computer, try to open the webinterface... nothing. Timeout.
Did you remember to save the changed configuration before powering down? If not, try the switch's default IP.
༺ 0100 1101 0010 10ཏ1 0010 0110 1010 1110 ༻
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#6
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 5
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-10-07
Re:T1600-28TS.V2 Web-GUI crash after Port-check
2017-10-13 01:09:33
Some. News:
After a factory-reset an re-configuration the Problem seems to be only a reset of the Webinterface if i try a cable-test on the port of the PC running the cleintbrowser-window. My own pc.
here a video:
https://drive.google.com/open?id=0B6yVEMgGWKRsbmJjWGVfNThuOVE
After a factory-reset an re-configuration the Problem seems to be only a reset of the Webinterface if i try a cable-test on the port of the PC running the cleintbrowser-window. My own pc.
here a video:
https://drive.google.com/open?id=0B6yVEMgGWKRsbmJjWGVfNThuOVE
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#7
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 4334
Helpful: 1046
Solutions: 173
Stories: 3
Registered: 2015-12-05
Re:T1600-28TS.V2 Web-GUI crash after Port-check
2017-10-13 03:04:03
Uh, of course it will break the connection between your PC and the web UI if you are testing the port you're connected through to the web UI, so you will not see the result of the test! :rolleyes:
But the web UI is still operational, only your browser fails executing AJAX calls and obviously the browser on your PC remember this state until a reload of the web UI! My browser on a Unix system does not remember the state and lets me navigate through the web UI's menus as soon as the test has finished, although I don't see the result, too. That's not a bug in the switch's web UI!
But the web UI is still operational, only your browser fails executing AJAX calls and obviously the browser on your PC remember this state until a reload of the web UI! My browser on a Unix system does not remember the state and lets me navigate through the web UI's menus as soon as the test has finished, although I don't see the result, too. That's not a bug in the switch's web UI!
༺ 0100 1101 0010 10ཏ1 0010 0110 1010 1110 ༻
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#8
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 5
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-10-07
Re:T1600-28TS.V2 Web-GUI crash after Port-check
2017-10-13 03:28:17
But the other Switch i returned allready, broke down totaly and was only able to resurrect by a factroy-reboot.
Sure, it sounds locical, that there are some "happenings" if i test the port iam working on. But should not kick the hole gui in a coma.
Sure, it sounds locical, that there are some "happenings" if i test the port iam working on. But should not kick the hole gui in a coma.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#9
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 4334
Helpful: 1046
Solutions: 173
Stories: 3
Registered: 2015-12-05
Re:T1600-28TS.V2 Web-GUI crash after Port-check
2017-10-13 03:45:23
The web UI heavily uses Javascript and AJAX calls. Therefore, if the connection is disrupted, communication between browser and web UI stops. Normally communication is resumed as soon as the connection returns to the "connected" state and it indeed does so on MacOS and Linux, but not on Windows. If you want to blame the software, blame Windows for this. The browser - or to be precise: the network layer of Windows - tries to be "super smart" and blocks communication with the message "Verbindung fehlgeschlagen".
Thus, if something falls into coma, it's your browser due to response from the OS' network layer, not the switch's web UI. By forcing a reload, you wake up the browser from its coma. Sorry to say, but this is the normal Windows insanity. I experience a lot of such madness from Win users in our support every day where the OS thinks to know better what happens (not only with switches, but also with access points, Internet connections, etc.).
Thus, if something falls into coma, it's your browser due to response from the OS' network layer, not the switch's web UI. By forcing a reload, you wake up the browser from its coma. Sorry to say, but this is the normal Windows insanity. I experience a lot of such madness from Win users in our support every day where the OS thinks to know better what happens (not only with switches, but also with access points, Internet connections, etc.).
༺ 0100 1101 0010 10ཏ1 0010 0110 1010 1110 ༻
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#10
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 5
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-10-07
Re:T1600-28TS.V2 Web-GUI crash after Port-check
2017-10-13 04:02:19
sorry, but my other switch, i had, had a much worse behavior then this as shown in the video of the "newone". The oldone was totally down, even a power-reset did not help. Only a factory-reset helped to wake the gui of the switch. Sure i tried to reboot my pc during all the test and of curse before i factory-reset a "brand new" switch in my rack.
So it seems, that the older switch was really defect and i returning it was the best way.
For the new device was a bad start, that it showed me the same effect in 10 minutes after unpacking it.
But it seems to work in a normal way if i interpret all the infos here right.
So this thread can be closed i guess.
thank you all a lot.
So it seems, that the older switch was really defect and i returning it was the best way.
For the new device was a bad start, that it showed me the same effect in 10 minutes after unpacking it.
But it seems to work in a normal way if i interpret all the infos here right.
So this thread can be closed i guess.
thank you all a lot.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#11
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 5
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-10-07
2017-10-08 06:36:28
Posts: 5
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-10-07
Information
Helpful: 0
Views: 2348
Replies: 11
Voters 0
No one has voted for it yet.
Tags
Report Inappropriate Content
Transfer Module
New message