Bug CAP1750 + AC500 Switched off LED turns on again when the CAP restarts

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Bug CAP1750 + AC500 Switched off LED turns on again when the CAP restarts

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Bug CAP1750 + AC500 Switched off LED turns on again when the CAP restarts
Bug CAP1750 + AC500 Switched off LED turns on again when the CAP restarts
2017-10-14 04:25:05
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Hey everyone,

when I switch off the LED of a CAP1750 through the AC500s website and save the config, the LED will nonetheless turn on again, when the CAP restarts (eg when using a reboot schedule).

It'd be nice if the firmware of the device would be fixed in the future.

Thx,

Philipp
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#1
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5 Reply
Re:Bug CAP1750 + AC500 Switched off LED turns on again when the CAP restarts
2017-10-15 16:50:32
Agreed, that would be a nice feature for AC500 / AC50 to have. I have the same problem.
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#2
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Re:Bug CAP1750 + AC500 Switched off LED turns on again when the CAP restarts
2017-10-16 03:00:22
It would be helpful to file a bug report to TP-Link support to ensure the bug gets noticed, not just post it to the user's forum.
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#3
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Re:Bug CAP1750 + AC500 Switched off LED turns on again when the CAP restarts
2017-10-16 21:55:55
Seems like a good tip. I thought they'd monitor this forum.

I tried to contact them via email via their support page just now. Are there other official means to file a bug report you'd suggest?
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#4
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Re:Bug CAP1750 + AC500 Switched off LED turns on again when the CAP restarts
2017-10-29 22:46:46
To keep this updated: I received an e-mail on October 25th in which the TP-Link support staff confirmed the LED issue and promised to fix it with the upcoming firmware update.
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#5
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Re:Bug CAP1750 + AC500 Switched off LED turns on again when the CAP restarts
2017-10-30 01:24:33
Great! Thanks for letting us now.
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#6
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