Business Community > All Threads > Can't access to the web management interface on AC50
< All Threads

Can't access to the web management interface on AC50

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Can't access to the web management interface on AC50

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can't access to the web management interface on AC50
Can't access to the web management interface on AC50
2018-01-28 05:25:23
Model :

Hardware Version :

Firmware Version :

ISP :

Hi guys,

Today I encountered a problem and I have lot of troubles resolving it.

Let me explain myself, I was disconnecting all my devices of my network because I wanted to refactor it.
All went well until I reconnected my AC50.

I reseted it so I could access it on the 192.168.0.253 address, but since I did it impossible to access the web management interface.

When I ping it, I lose 0 packets, I see him on my network with newtork scanning software but when I use my browser (I tried Mozilla, Chrome, even IE)
to access it i always have the ERR_CONNECTION_REFUSED error.

I tried to disable my firewall and my antivirus, it didn't work, so any idea is welcomed ;)!

Thanks !
  0      
 
  0      
 
#1
Options
6 Reply
Re:Can't access to the web management interface on AC50
2018-01-28 18:13:36
Set your PC to a static IP in the 192.168.0.0 subnet to be able to access the AC50. Also, it's always best practice to connect the PC to devices directly for initial setup before deploying them into a network to avoid possible IP conflicts.
༺ 0100 1101 0010 10ཏ1 0010 0110 1010 1110 ༻
  0  
  0  
#2
Options
Re:Can't access to the web management interface on AC50
2018-01-29 04:11:26
Thanks for your reply !I did some tests connecting directly my laptop to it with a rj45 cable and setting up my ip as 192.168.0.100, with the following subnet mask 255.255.255.0, but it didn't work.That's why I have troubles...
  0  
  0  
#3
Options
Re:Can't access to the web management interface on AC50
2018-01-29 23:59:29
Did you set factory defaults on the AC50 to ensure that it is not a config error?
༺ 0100 1101 0010 10ཏ1 0010 0110 1010 1110 ༻
  0  
  0  
#4
Options
Re:Can't access to the web management interface on AC50
2018-01-30 02:22:02
I already reseted it using the reset button situated near the rj45 ports. That's why it's address is 192.168.0.253.Thanks for the suggestion.
  0  
  0  
#5
Options
Re:Can't access to the web management interface on AC50
2018-01-30 07:04:34
Hm, I have no AC50 here to play with, but the following is from the installation guide. If this doesn't help either, maybe the device has a malfunction. In this case you should open a ticket with TP-Link support to solve this issue.

Q5. What could I do if I could not access the web-based configuration page? You are recommended to check the following items:
1. Check every port LED on the device and make sure the cable is installed properly.
2. Try another port on the device and make sure the cable meets the requirement and works normally.
3. Turn off the power. After a while, turn on the power again.
4. Make sure the IP address of your PC is set within the subnet of the device.
5. If you still cannot access the configuration page, please restore the device to its factory defaults. Then the IP address should be set as 192.168.0.x ("x" is any number from 2 to 252) and Subnet Mask as 255.255.255.0.
༺ 0100 1101 0010 10ཏ1 0010 0110 1010 1110 ༻
  0  
  0  
#6
Options
Re:Can't access to the web management interface on AC50
2018-01-30 21:45:38
Thanks, but I went through the documentation so many times that I can recite it by heart. I am going to follow your suggestion and open a ticket, Anyway thanks for all :)Have a good day
  0  
  0  
#7
Options

Information

Helpful: 0

Views: 971

Replies: 6

Related Articles
Can't access CPE510 web management/interface
114 0
SG3424 Can no longer access web management interface
671 0
Can't access web managment from other VLAN, but can ping?
3911 16
can't access the web interface & no Ping No internet access
1877 0
Couldn't access to the management interface of my SG3428
459 0
Can't access to my pharos cpe210 Web interface
2907 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.