Business Community > All Threads > Cannot connect on Omada App
< All Threads

Cannot connect on Omada App

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Cannot connect on Omada App

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot connect on Omada App
Cannot connect on Omada App
2020-11-21 10:27:13
Model: EAP245  
Hardware Version: V3
Firmware Version:

I just recently purchased this device from Amazon and now I cannot connect to the AP via the Omada App on Android. I tried reinstalling the app, but it didn't work. Can this issue be fixed at all? 

  0      
 
  0      
 
#1
Options
1 Reply
Re:Cannot connect on Omada App
2020-11-21 23:40:17 - last edited 2020-11-21 23:41:34

Hi @SonSun,

 

There are several ways to configure the TP-Link EAP Access points:

 

1) As standalone in the AP 

2) using a PC's web browser to the emdedded web management page

3) Adopting into Omada/SDN SW management platform.

 

I suggest you start by doing a hard reset of the device, ensuring you have an adequate/appropriate PoE power supply, and reviewing the installation and configuration instructions.

 

Installation Instructions

https://static.tp-link.com/2020/202007/20200707/7106508840_EAP%20Series_IG.pdf

 

User Guide

https://static.tp-link.com/2020/202007/20200706/1910012768-EAP%20Series_UG.pdf

 

-Jonathan

  0  
  0  
#2
Options

Information

Helpful: 0

Views: 827

Replies: 1

Related Articles
Cannot log into Omada
941 0
Clients Cannot Connect to SSID with MAC FIlter
783 0
AP cannot connect to Omada Controller (IP address issue)
4939 0
Omada Discovery Utility cannot find the EAP245 V3
2824 0
Cannot add ER605 to Omaha Cloud or Omada App
645 0
Omada v5.14.26.1: Android and IOS phone cannot connect to portal
794 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.