EAP225 V3 (EU) & Omada Software Controller V4.2.8

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EAP225 V3 (EU) & Omada Software Controller V4.2.8

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
EAP225 V3 (EU) & Omada Software Controller V4.2.8
EAP225 V3 (EU) & Omada Software Controller V4.2.8
2021-02-04 13:10:12 - last edited 2021-02-04 16:10:49
Model: EAP225  
Hardware Version: V3
Firmware Version: 2.7.0 20200113 rel.382

Hi

 

When attempting to add the EAP225 V3 (EU) access point to the Omada Software Controller V4.2.8 i get the following message,


"This device is not compatible with the current controller. To manage the device, update the device first."

 

I am running the latest release firmware on the EAP225 V3 (EU) out the box (version: 2.7.0 20200113 rel.382) and the firmware on TP-Links download center is backdated. 2017 and 2018.

 

Has anyone else experienced this issue?

 

Kind regards

 

 

 

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#1
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1 Accepted Solution
Re:EAP225 V3 (EU) & Omada Software Controller V4.2.8-Solution
2021-02-04 15:38:21 - last edited 2021-02-04 16:10:49

@JRtech 

 

You have to upgrade EAP225 manually with this latest release:

 

https://www.tp-link.com/en/support/download/eap225/#Firmware

 

EAP225(EU)_V3_5.0.0 Build 20200918

 

Best Regards

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#2
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3 Reply
Re:EAP225 V3 (EU) & Omada Software Controller V4.2.8-Solution
2021-02-04 15:38:21 - last edited 2021-02-04 16:10:49

@JRtech 

 

You have to upgrade EAP225 manually with this latest release:

 

https://www.tp-link.com/en/support/download/eap225/#Firmware

 

EAP225(EU)_V3_5.0.0 Build 20200918

 

Best Regards

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#2
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Re:EAP225 V3 (EU) & Omada Software Controller V4.2.8
2021-02-04 16:07:04

@Emitplink Thank you sir

 

I will update the firmware once im on site over the weekend and provide feedback.

 

Cheers!

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#3
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Re:EAP225 V3 (EU) & Omada Software Controller V4.2.8
2021-02-05 05:59:19

@Emitplink Flashed the firmware this morning, worked like a charm! Thanks so much for your support!

 

Have a good weekend!

 

Cheers

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