Initial switch setup : cannot access ip
Hi,
I'm trying to find some help on an initial setup of a TL-SG3216 L2 managed switch (Ver. 1.8).
This switch was bought together with another one a few years ago, and it wasn't unboxed until today. The other one (a 24 port version) gave me no problems setting up at the time it was bought, so I was not expecting any problems with this 16 port version. At the end I didn't need it for the time being, so I just stored the box until today.
This is completely first time out of the box. I've unboxed it now to put it to use, connect it to the power, and only connected a single machine to it. On that machine, I've set the following network info:
ip: 192.168.0.100
mask: 255.255.255.0
On the back of the switch, there is a sticker that says it has the default ip of 192.168.0.1, hence my above config.
The thing is that I'm not able to login to the switch ... http://192.168.0.1/ does not find the login page, a ping to that ip doesn't reach the destination, not even a telnet to port 80 or 443. Tested with different computers, network cables and changing the connected port, nothing works.
On ubuntu, nmap only seems to find my computer:
~$ nmap -sP 192.168.0.0/24 Starting Nmap 7.91 ( https://nmap.org ) at 2021-05-16 18:11 UTC Nmap scan report for ubuntu (192.168.0.100) Host is up (0.00012s latency). Nmap done: 256 IP addresses (1 host up) scanned in 6.60 seconds
This is an ifconfig extract that confirms the computer ip:
enp8s0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500 inet 192.168.0.100 netmask 255.255.255.0 broadcast 192.168.0.255
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Some more info:
- Power led is fixed on, and system led is flashing on, so by the manual, I'm assuming it is working correctly.
- Even though it is a first unbox, I would gladly reset to factory settings to see if it helps, but this switch doesn't seem to have any reset button to do it.
- I haven't tried to connect to "console" port, I have the cable obviously, but at this moment the pc I'm using doesn't have a serial port.
</edit>
Does anyone have any idea on what is going on?
Should the sticker on the switch shows the incorrect ip? Or should this switch be a faulty unit?
Any help appreciated.
Thank you.