EAP245 is showed as disconnected when I start Omada Software Controller

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EAP245 is showed as disconnected when I start Omada Software Controller

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EAP245 is showed as disconnected when I start Omada Software Controller
EAP245 is showed as disconnected when I start Omada Software Controller
2021-05-30 07:47:53
Model: EAP245  
Hardware Version: V3
Firmware Version: 5.02

Hello,

 

I have an EAP 245 which I have configured it with the Omada Software controller for windows. If I exit the controller, the device seems to be working but when I start the controller again, it shows the EAP as disconnected. 

 

 

The eap is will be adopted and provisioned again after a ~30 seconds.

Is this normal behaviour for the sotware controller?

 

 

Would someone please tell me how can I enable band steering? this version of the controller is different than the ones that I find manuals on tplink.

 

thank you,

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Re:EAP245 is showed as disconnected when I start Omada Software Controller
2021-05-30 08:28:55

@userNAC 

 

On Site, enable advanced settings first, and you will see Band Steering.

Just striving to develop myself while helping others.
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Re:EAP245 is showed as disconnected when I start Omada Software Controller
2021-05-30 09:08:14 - last edited 2021-05-30 11:56:21

@Virgo thank you very much, I have found the setting. I have checked Fast Roaming too, but I suppose that feature could be used only when software controller is on, or a hardware controller is connected. An oc200 will come next week. 

 

Showing the eap disconnected on initalization of software controller is normal behaviour? it takes time for the controller to initialize and connect to devices?

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Re:EAP245 is showed as disconnected when I start Omada Software Controller
2021-06-01 08:26:32

@userNAC 

 

 

I have an EAP 245 which I have configured it with the Omada Software controller for windows. If I exit the controller, the device seems to be working but when I start the controller again, it shows the EAP as disconnected. 

 

The eap is will be adopted and provisioned again after a ~30 seconds.

Is this normal behaviour for the sotware controller?

 

 

 

Want to know what is the controller version of your Controller Software, is 4.3.5 or 4.2.11? It is advised to download the latest controller software and then try again.

How about rebooting the EAP and PC? If possible change another PC and install the software again? when I open my software there has no such issue can see the "disconnected" status.

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Re:EAP245 is showed as disconnected when I start Omada Software Controller
2021-06-01 08:38:44

@John1234 version is 4.3.5.

I have uninstalled the controller, ran pc cleaner for some registry errors and installed it again. It started very fast and showed the eap status connected from the start, withouth cylcling it between disconnected and adopting status.

 

thank you, I would have thought it is the normal behaviour since the device was working. 

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