EAP225-Wall constantly disconnects from controller
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Hello,
I have an access point that seems to constantly disconnect and reconnect to the Omada hardware controller running 1.1.0 Build 20210406 Rel.58776.
I have ssh'd into the AP and these are the errors that repeat in the ecs.log file:
[Error][2021-07-11 10:22:41][_send_rebuildReq] 1797:send rebuild req failed, ret=-1(want 176).
[Error][2021-07-11 10:22:41][_do_rebuild_state] 2918:next time try rebuild
[Error][2021-07-11 10:22:41][_do_rebuild_state] 2888:retry build failed for long times, goto reset
[Error][2021-07-11 10:22:41][ecs_changeState] 1687:ecs state changed from 5 to 1, reason = 1
[Error][2021-07-11 10:25:11][ECS_open_tcp_client] 0539:wait to connect failed, errno = 150
[Error][2021-07-11 10:25:11][_do_adopting_state] 2320:open tcp server fail.
[Error][2021-07-11 10:25:11][ecs_changeState] 1687:ecs state changed from 3 to 1, reason = 1
[Error][2021-07-11 10:45:59][_do_managed_state] 2723:wait inform rsp time out
[Error][2021-07-11 10:45:59][_do_managed_state] 2728:inform response is not receive for 30s, rebuild connect
[Error][2021-07-11 10:45:59][ecs_changeState] 1687:ecs state changed from 4 to 5, reason = 4
[Error][2021-07-11 10:46:05][_send_rebuildReq] 1797:send rebuild req failed, ret=-1(want 176).
[Error][2021-07-11 10:46:05][_do_rebuild_state] 2918:next time try rebuild
[Error][2021-07-11 10:46:08][_send_rebuildReq] 1797:send rebuild req failed, ret=-1(want 176).
Any suggestions on what may be going on and how to troubleshoot this?
I have reset this AP multiple times to no avail.
Thank You!
Thanks for the reply Somnus.
Controller Version:
4.3.5
Model:
OC300 1.0
Firmware Version:
1.1.0 Build 20210406 Rel.58776
The EAP's status is DISCONNECTED in the controller most of the time. It will change to ADOPTING then PROVISIONING and then CONNECTED. Will remain connected for 5 - 10 minutes and then go to a Missed HeartBeat. Seems to repeat this cycle constantly.
I have moved the AP from one physical hadwired room to another. I took my EAP620 and tested these drops and it worked fine. I even re-terminated both ends just for sanity...
When the EAP is in this condition I can not ping it or SSH into it. Whats even more troubling is that no matter how much I tried after hard resetting I could never connect directly to the EAP's access points and browse to it. I could never discover it with the phone app.
I really think this one unit is defective. I didn't have too much trouble with 5 others I setup and configured. Just this one.
Thanks,
Stephen