EAP620 HD : Not broadcasting SSID
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Hi Everyone,
The device suddenly not broadcasting the Wi-Fi or SSID hours later, after connecting to Omada Software Controller.
Already did the factory reset however the SSIDs still no avail.
Is anyone encountered the same problem?
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In my experience, you have to create a new SSID in the wireless settings after managing with the controller, and the controller will send the configuration to the EAP.
Have you created a new SSID on the controller?
What about the light status on the EAP?
If you use the EAP in standalone mode, can you see the EAP's WIFI?
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Hi @Virgo
Thanks for your reply.
Have you created a new SSID on the controller?
-Apologies for the lack of details. Yes, I've already created an SSID in wireless networks. The SSID was happily broadcasting to the 3 EAP660 HD and 1 EAP620 HD then hours later, the WiFi signal from EAP620 HD was gone.
What about the light status on the EAP?
-It's active
If you use the EAP in standalone mode, can you see the EAP's WIFI?
-Still no. Even after Resetting to Factory Defaults still, the WIFI was not broadcast.
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I just want to confirm that have you seen a change of the lights on the EAP when you reset?
And actually you may try to login the EAP's web interface to check whether the SSID Radio is broadcast/enabled. (PC---EAP with the cable directly.)
https://www.tp-link.com/en/support/faq/1000/
This link will show you how to login. You can try to change/create different SSID to test.
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Hi @Virgo
Apologies for the late reply, it was blinking after a factory reset.
I can access the web interface on standalone and check the basic settings and It's good.
UPDATE :
I returned the unit to the store and they replaced it. Now it's good. It seems the unit is defective.
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