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Omada V5.0.30 Local Users not re-activating the next day after data limit reached

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Omada V5.0.30 Local Users not re-activating the next day after data limit reached

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Farai_M

2022-01-31 10:54:40 - last edited 2022-02-03 08:36:39

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Omada V5.0.30 Local Users not re-activating the next day after data limit reached

2022-01-31 10:54:40 - last edited 2022-02-03 08:36:39

Model: OC200

Hardware Version: V1

Firmware Version: 1.14.3 Build 20220112 Rel.64116

Good day, I recently upgraded to Omada Controller V5.0.30 1.14.3 Build 20220112 Rel.64116 on OC200.

I have noticed that since the upgrade, my Local Users for my portal are now having problems. I had set things in such a way that each user gets a max of 200Mb per day on wifi and this would reset automatically the following day however, since the upgrade, if a user uses the 200 Mb, the account is disabled and it does not automatically re-enable the following day as it did in the previous versions.

I have not changed any setting for my local users only the upgrade.

Kindly assist

NB: I have removed the mac address on purpose

1 Accepted Solution

Farai_M

LV1

2022-02-03 08:36:23 - last edited 2022-02-03 08:36:39

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Re:Omada V5.0.30 Local Users not re-activating the next day after data limit reached-Solution

2022-02-03 08:36:23 - last edited 2022-02-03 08:36:39

Hi, deleting the portal and recreating it has worked. Thank you

Recommended Solution

3 Reply

Hank21

2022-02-01 06:46:47

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Re:Omada V5.0.30 Local Users not re-activating the next day after data limit reached

2022-02-01 06:46:47

@Farai_M Hello，

1. What's the previous version of your controller ?

2. Try to delete the portal and create the new portal again to see if you can fix the issue.

3. Do all the devices has the same issue ?

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*

Farai_M

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2022-02-01 07:33:00

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Re:Omada V5.0.30 Local Users not re-activating the next day after data limit reached

2022-02-01 07:33:00

Hi Hank and team, Thank you for your response. 1. I believe my previous controller version was 4.4.6 if i am not mistaken but it should have been the last v4 of the controller 2. I have deleted the portal and created a new one, will update tomorrow on the results 3. yes, all the devices are experiencing the same issue

Farai_M

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2022-02-03 08:36:23 - last edited 2022-02-03 08:36:39

Posts: 8

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Solutions: 1

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Registered: 2022-01-31

Re:Omada V5.0.30 Local Users not re-activating the next day after data limit reached-Solution

2022-02-03 08:36:23 - last edited 2022-02-03 08:36:39

Hi, deleting the portal and recreating it has worked. Thank you

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Omada V5.0.30 Local Users not re-activating the next day after data limit reached

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