CPE710(UN) unable to see lower 5G channels
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I just bought this on Amazon (yeah, I know) and I expected that it would be able to connect to the 5G router where I live to get a better connection. However, when I set it up, it only shows the high channels. See pic.
There is also no way to set the region that I can find, which was what I initially thought the problem might be. I am in Canada by the way.
I tried updating to the CA version of the firmware, but that didn't work (the upload failed) and the US version which said it did not support my model. And I have not been able to locate the firmware for the UN model anywhere. I suspect that some improvements have been made in the seven years since my firmware version was produced.
Basic question is: Is this salvagable, or do I just send it back?
I see. Well, the problem seems to be that band 4 is the only band that it can see. I will attempt to put in a screenshot of the survey screen:
However, there is no sign of the one that I want to connect to, which is on channel 40 or the one that I set up for testing which is on channel 48 and my cell phone can connect to it.