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No clients connecting to EAP225 Wall

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No clients connecting to EAP225 Wall

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No clients connecting to EAP225 Wall
No clients connecting to EAP225 Wall
2022-07-20 10:29:33
Model: EAP225-Wall  
Hardware Version: V2
Firmware Version: 5.0.3 Build 20210604 Rel. 53135

Hi,

 

I have a complete Omada / TP-Link home network. 

Recently I extended the network with 6 EAP225 Wall's. 

 

Yet, I'm encountering problems with it. 
The Accesspoints are well adopted and online. I can ping to all 6 inwall Accesspoints. 

But I don't see traffic on it. There are no clients connected to it. 

 

I upgraded the firmware to the latest version, I forgot the AP's and re-adopted them. I checked all settings, but no solution.
On the TP Link dashboard I do see a difference between my other EAP's and the inwalls. The radio and channel is not defined. 
I can also see that there are 0 bytes upload and download. 

I have been searching and trying for days, no result. 

Any tips? 
 

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2 Reply
Re:No clients connecting to EAP225 Wall
2022-07-20 13:09:48 - last edited 2022-07-20 13:22:24

  @FlowJan 

 

Do you use PPSK?

 

when a closer look it looks like you are using an old contoller, then you should downgrade to a version that suits your controller,

 

download from this site.

https://www.tp-link.com/en/support/download/eap225-wall/#Firmware

 

this version is for vers 3.x controllers,

EAP225-Wall(EU)_V2_1.4.0 Build 20191213

 

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#2
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Re:No clients connecting to EAP225 Wall
2022-07-20 14:37:52

  @shberge thank you for your reply. 

I am not using PPSK. 
But indeed I do have an older version of the controller since I have EAP225's with hardware version 1.0/2.0.
They are not supported by the newer controller software. 

Apparantly I did install the latest firmware for those inwalls and now I do see that they aren't supported by controllers with a lower version than 4.1.

I did overlook that. I will try it out and confirm it. 

Thanks a lot. 

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