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Hi
Dear TP-Link Team...!
currently we are using AC500 with 170+ AP's (CAP-300, CAP-1200, & CAP-1750) in different blocks. i want to apply portal authentication on several AP's (One Key Authentication or Web Authentication).
After applying portal authentication splash page not viewed.
ScreenShoot Attached
Look at your screenshot, did you set up a VLAN?
You can set a SSID without a portal in this VLAN to see if the clients can connect to the SSID? Can it ping 192.168.0.253?
Suggest that you check if you have a firewall in place which is preventing the device from communicating with 0.253 and therefore not opening the portal page.
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