Cannot hard reset EAP 225

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Cannot hard reset EAP 225

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot hard reset EAP 225
Cannot hard reset EAP 225
2022-11-09 01:31:22
Model: EAP225-Wall  
Hardware Version: V5
Firmware Version: 5.6

Hi All,

 

We are unable to access the EAP225 after upgrading the firmware to 5.8 and was disconnected to Omada Controller. Then we tried to hard reset it, didn't work (5-30 seconds reset). 

 

Looking forward to your help. Thank you.

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Re:Cannot hard reset EAP 225
2022-11-09 12:44:27

  @jxis 

 

Firstly make sure the EAP is powered up, secondly press and hold the reset button on the EAP for more than 15 seconds, if you still do not see a change in the light, suspect a hardware problem and suggest contacting support directly.

Just striving to develop myself while helping others.
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#2
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Re:Cannot hard reset EAP 225
2023-02-13 07:28:49

  @jxis I have a similar problem when upgrading to v8. I cannot still access the AP. I try hard reset but does'nt work. How did you resolve the problem?

jxis wrote

Hi All,

 

We are unable to access the EAP225 after upgrading the firmware to 5.8 and was disconnected to Omada Controller. Then we tried to hard reset it, didn't work (5-30 seconds reset). 

 

Looking forward to your help. Thank you.

 

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  0  
#3
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