ER7206 No internet
Hi,
I recently bought a TP-Link setup (OC200 omada controller, TL-SG3210XHP-M2 Jetstream switch and ER7206 Safestream router). Both the switch and omada controller works flawlessly, well even the router would be working except I can't get internet access if I plug the WAN port directly into my modem.
I previously had a linksys WRT1900AC, but is kind of limited for what I want. Internet works perfectly on my linksys, but as soon as I plug my modem into the WAN port of my ER7206, nothing, well there was this one time were, after I rebooted the ER7206, I had internet connection for 1 second (enough time to load a webpage and even showed some data transfer up/down), then nothing.
One thing I found when debugging this, was that my modem (a TC4400-AM) could have a default IP of 192.168.0.1, which is the same as the default from the ER7206, so I tried to change the ER7206 to 192.168.0.2. I don't have access to the configuration setting of my modem since it belong to my ISP. The IP of my linksys is 192.168.1.1
I've tried many things, rollback the firmware to 1.2.1, let the modem connected to WAN port overnight, factory reset my devices more than once, including my modem, Tried to copy the MAC address of my modem, removed the SFP WAN leaving only the RJ45 WAN port.
I've talked with my ISP technician and he told me the only protection they have is if I plug the modem into more than 3 devices one after the other, doing so would block the connection for 4 or 8 hours (can't remember the exact time).
The only thing that make the internet working is modem to linksys (WAN), then linksys (LAN) to ER7206 (WAN). But that's not a setup I want to use
I've searched to solve this issue and only thing that came out was people getting new routers. But I don't feel like this is a good solution, I'm sure there's something better to do than getting another router (unless the issue comes from the V1.0 and is fixed in the V1.6), maybe a default setting that needs to be turned ON or OFF.
Thank you for your help.