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When I click on the motion detection notification in the VIGI app on IOS, the NVR reboots. This happens every time. Has anyone had a similar problem or have an idea how to troubleshoot this?
Dear @Adamm ，
Adamm wrote
When I click on the motion detection notification in the VIGI app on IOS, the NVR reboots. This happens every time. Has anyone had a similar problem or have an idea how to troubleshoot this?
Thank you so much for taking the time to post the issue on TP-Link community!
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue.
The ticket ID is TKID221148467, please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
Many thanks for your great cooperation and patience!
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