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VIGI Security Manager losts credentials to device

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VIGI Security Manager losts credentials to device

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
VIGI Security Manager losts credentials to device
VIGI Security Manager losts credentials to device
2023-04-01 09:23:18 - last edited 2024-09-19 07:59:20
Model: VIGI Security Manager   VIGI C540  
Hardware Version:
Firmware Version:

Hello,

 

I'm using VIGI Security Manager 1.3.5  together wih VIGI C540 v1.0 camera. Whenever I restart Windows the application losts credential to device and marks it as unauthorized. I need to re-authenticate to regain access. This problem occurs, when I using camers binded to my cloud account. If I the device as a local one everything is okay.

 

Is there any fix for this?

 

Regards

Maciej

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Re:VIGI Security Manager losts credentials to device-Solution
2023-04-06 20:32:13 - last edited 2024-09-19 07:58:59

Hi,

 

I just updated to 1.4.5 and cannot reproduce the error. If it repats I'll come back here.

 

Regards

Maciej

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Re:VIGI Security Manager losts credentials to device
2023-04-06 01:47:35 - last edited 2024-09-19 07:58:59

Hello @Maciejos,

 

Maciejos wrote

Whenever I restart Windows the application losts credential to device and marks it as unauthorized. I need to re-authenticate to regain access.

 

What specifically are you saying?

Could you please share a screenshot?

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Re:VIGI Security Manager losts credentials to device-Solution
2023-04-06 20:32:13 - last edited 2024-09-19 07:58:59

Hi,

 

I just updated to 1.4.5 and cannot reproduce the error. If it repats I'll come back here.

 

Regards

Maciej

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