Cannot export Report Summary network in Local or cloud network account

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Cannot export Report Summary network in Local or cloud network account

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot export Report Summary network in Local or cloud network account
Cannot export Report Summary network in Local or cloud network account
2023-05-23 02:25:43 - last edited 2023-06-13 02:10:18
Model: OC300  
Hardware Version: V1
Firmware Version: 1.17.0 Build 20230328 Rel.52369

Dear all, 

 

Currently we use local ip address login and fail at report page export the PDF network summart report, because the export button disappear, and try in cloud is also didnt see. not sure is it update to this new version and no more. Anyone can help. 

 

 

Thank you 

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#1
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1 Accepted Solution
Re:Cannot export Report Summary network in Local or cloud network account -Solution
2023-06-13 02:10:15 - last edited 2023-06-13 02:10:18

Hi @Eadeco

 

After confirming with the Support team, the hardware controller doesn't support Network Report feature as always.

This has been already submitted as a feature request to the TP-Link team and further evaluation of this feature is on the way.

 

Thanks for your valuable feedback.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:Cannot export Report Summary network in Local or cloud network account
2023-05-24 03:42:16

  @Eadeco 

 

What's the firmware version of your controller?

I can see it in mine, check here:

Just striving to develop myself while helping others.
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#2
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Re:Cannot export Report Summary network in Local or cloud network account
2023-05-25 02:45:14

Hello @Eadeco,

 

Thanks for reporting this issue to the TP-Link community!

 

This issue has been reported to the engineer for further investigation.

I'll try to provide an update when there's progress.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:Cannot export Report Summary network in Local or cloud network account
2023-05-25 09:18:43

  @Virgo 

 

Hi Virgo, we need is network traffic, bandwith report. your is auth report. 

 

Thank you 

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#4
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Re:Cannot export Report Summary network in Local or cloud network account
2023-05-25 09:22:28

  @Hank21 

 

Hi, need ask is it local hardware controller also have right, because we found after upgrade new firmware didnt see the export PDF report button in there. 

 

Thank you 

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#5
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Re:Cannot export Report Summary network in Local or cloud network account
2023-06-12 02:17:26

  @Hank21 

 

Hi Hank, 

 

is Tplink still no answer the report download button missing ? 

 

Thank you 

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#6
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Re:Cannot export Report Summary network in Local or cloud network account -Solution
2023-06-13 02:10:15 - last edited 2023-06-13 02:10:18

Hi @Eadeco

 

After confirming with the Support team, the hardware controller doesn't support Network Report feature as always.

This has been already submitted as a feature request to the TP-Link team and further evaluation of this feature is on the way.

 

Thanks for your valuable feedback.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#7
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