Omada Cloud event refresh issue

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Omada Cloud event refresh issue

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Omada Cloud event refresh issue
Omada Cloud event refresh issue
2023-08-18 17:53:00
Hardware Version: V5
Firmware Version: 5.9.32

Log event is not refreshing, we have to move to alert an go back to event to see new event...

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#1
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5 Reply
Re:Omada Cloud event refresh issue
2023-08-21 07:59:59

Hello @Armand_FUMAL,

 

If you don't shift to the Alerts but just click on the Refresh Icon in the upper right corner of the Controller or the Refresh Icon of the web browser, can it refresh the Events?

 

Please also make sure the Date you choose is correct, you may try logging into the Controller via different web browsers for testing, especially the Incognito windows.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#2
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Re:Omada Cloud event refresh issue
2023-08-22 19:58:10
no refresh button or auto refresh do nothing...
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#3
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Re:Omada Cloud event refresh issue
2023-08-22 19:58:25
only changing tab and come back
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#4
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Re:Omada Cloud event refresh issue
2023-08-23 02:25:33

Hi @Armand_FUMAL,

 

We did the same test in the lab, you just need to refresh the current page and it will show the new events, click on the Refresh Icon here, or Click on the "F5" on your keyboard.

 

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#5
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Re:Omada Cloud event refresh issue
2023-08-23 07:08:10
Yes, I know, that... but it not the goal. and when you do that, the page is not coming back to event tab. a refresh is initiated by the web page to refresh data automaticaly. the page is refreshed but not the datas. Like the other pages...
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#6
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