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EAP225: High CPU-load

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EAP225: High CPU-load

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Yopollo63

2023-09-15 11:37:56 - last edited 2023-09-19 00:56:41

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Registered: 2023-09-15

EAP225: High CPU-load

2023-09-15 11:37:56 - last edited 2023-09-19 00:56:41

Model: EAP225-Outdoor

Hardware Version: V1

Firmware Version: 5.1.0

Since last night I notice very poor connection quality in my OMADA network. Frequent interruptions, poor performance etc.

Two EAP653 APs are working properly, but two EAP225-outdoor are working under very high CPU load which is remarkable:

My OMADA-Setup:

2 EAP225 outdoor, connected via LAN and PoE

2 EAP653 connected via LAN and PoE

TL-SG108PE switch (non OMADA)

ER605 router

Software-Controller running on Synology NAS in a Docker-Container

I made several restarts of all components, this has no sustainable effect. It is remarkable that both EAP225 APs show the same behaviour.

Any ideas what I can do?

1 Accepted Solution

Yopollo63

LV1

2023-09-18 08:11:55 - last edited 2023-09-19 00:56:41

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Registered: 2023-09-15

Re:EAP225: High CPU-load-Solution

2023-09-18 08:11:55 - last edited 2023-09-19 00:56:41

Hi @Hank21

In the meantime, I was able to fix the problem because of your posting. Thank you.

There are two EAP225-Outdoor with the same behavior.

There are clients that do not move (tv, desktops computers, ATV, smart home devices..) and clients that log on to different access points as they move around the house and property (mobile phones, mower, car etc.). On average, about 5 to 10 devices per access point.

I carried out the following actions:

- I switched the AP off an on again (unplug PoE-cable). A restart via OMADA controller did not have any effect.

- I have permanently assigned the stationary clients (which usually do not move) to one matching AP so that they do not move uncontrollably between APs.

- After restart of the whole OMADA-system, it seems to work properly.

Thank you very much again.

Recommended Solution

3 Reply

Hank21

2023-09-18 07:20:01

Posts: 3664

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Registered: 2021-12-13

Re:EAP225: High CPU-load

2023-09-18 07:20:01

Hello @Yopollo63,

Thanks for reporting this issue to our community.

Could you please check whether there is a loop in your network? We highly suspect this issue is caused by the loop based on our experience.

May I know how many clients connecting to the EAP225-Outdoor in total?

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*

Yopollo63

LV1

2023-09-18 08:11:55 - last edited 2023-09-19 00:56:41

Posts: 2

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Registered: 2023-09-15

Re:EAP225: High CPU-load-Solution

2023-09-18 08:11:55 - last edited 2023-09-19 00:56:41

Hi @Hank21

In the meantime, I was able to fix the problem because of your posting. Thank you.

There are two EAP225-Outdoor with the same behavior.

I carried out the following actions:

- I switched the AP off an on again (unplug PoE-cable). A restart via OMADA controller did not have any effect.

- I have permanently assigned the stationary clients (which usually do not move) to one matching AP so that they do not move uncontrollably between APs.

- After restart of the whole OMADA-system, it seems to work properly.

Thank you very much again.

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