Vigi NVR1016H and the Vigi C 340-W Cameras

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Vigi NVR1016H and the Vigi C 340-W Cameras

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Vigi NVR1016H and the Vigi C 340-W Cameras
Vigi NVR1016H and the Vigi C 340-W Cameras
2024-04-16 07:43:22
Hardware Version: V1
Firmware Version: 10.4 Build 240119 Rel.62360n

I have a Vigi NVR1016H with latest firmware connected to my network. 2 units of Vigi C340 W; 1 unit Vigi C540W; and 6 units C440 W are connected to the same network via 5 units Tplink Deco X60 AX3000 Wifi mesh system.

 

It was installed and operating well for a day. The second day I need pulled the power for to the 2 Vigi C 340-W Cameras for 2 hours. When I plug them again 1 unit Vigi C 340-W Camera is offline. I checked their connectivity in the Mesh and it is connected.

Although when I open the Vigi app and the nvr it is offline.

I tried to reset the camera 5 times now and add it again manual and automatic through the nvr and through the app to no avail. It has the same results.

 

Any solutions? Thanks in advance

 

 

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Re:Vigi NVR1016H and the Vigi C 340-W Cameras
2024-04-18 03:55:22

update...I tried logging directly via direct wifi of the Vigi C 340-W Camera itself, I can manage all the tabs and when I try to get the video stream it is an endless rotating please wait :(

 

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