Use Fixed IP Address not working

Use Fixed IP Address not working

Use Fixed IP Address not working
Use Fixed IP Address not working
2024-05-28 00:55:21 - last edited 2024-05-29 08:58:46
Model: ER7206 (TL-ER7206)  
Hardware Version: V1
Firmware Version: 1.4.1

I'm using version 5.13.30.25 of the Omada Software Controller. 1.22.4 Build 20240304 Rel.59252

 

I have ER7206 v1.0 (TL-ER7206)1.4.1 and TL-SL2428P v5.0 5.0.7

 

 

I can't get the 'Use Fixed IP Address' feature to work.

 

Any ideas on how to assign clients fixed internal IP addresses?

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1 Accepted Solution
Re:Use Fixed IP Address not working -Solution
2024-05-29 08:29:39 - last edited 2024-05-29 08:58:46

 

Cronasia wrote

  @Hank21 

Yes, Still the same as the other devices. 

Hi @Cronasia 

It seems you are still using the CCTV/cameras to make the test. Please try to use your mobile phone to test fixed IP address feature. For your information, generally the CCTV/cameras should have static IP not obtaining the IP address from the DHCP server automatically. The fixed IP address feature will only apply to the DHCP client.

You can refer to this relevant forum from other users to check further: https://community.tp-link.com/en/business/forum/topic/667624

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#11
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Re:Use Fixed IP Address not working
2024-05-28 02:05:44

Cronasia wrote

I'm using version 5.13.30.25 of the Omada Software Controller. 1.22.4 Build 20240304 Rel.59252

 

I have ER7206 v1.0 (TL-ER7206)1.4.1 and TL-SL2428P v5.0 5.0.7

 

 

I can't get the 'Use Fixed IP Address' feature to work.

 

Any ideas on how to assign clients fixed internal IP addresses?

Hi @Cronasia 

Could you share some screenshots of your setting page? And may I know how did you test that the Use Fixed IP Address not work?

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:Use Fixed IP Address not working
2024-05-28 02:49:50 - last edited 2024-05-28 02:50:09

  @Hank21 

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Re:Use Fixed IP Address not working
2024-05-28 02:50:34

  @Cronasia 

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Re:Use Fixed IP Address not working
2024-05-28 03:29:50 - last edited 2024-05-28 03:36:46

 

Cronasia wrote

  @Hank21 

Hi @Cronasia 

May I know how did you find that it doesn't work? And If you do not enable Use Fixed IP Address, will this client obtain the IP address properly? What IP address it will obtain?

 

We may need to confirm the Fixed IP address is within the same subnet of the IP address it obtains from DHCP server. 

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:Use Fixed IP Address not working
2024-05-28 04:02:02

  @Hank21 

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Re:Use Fixed IP Address not working
2024-05-28 06:49:36

 

Cronasia wrote

  @Hank21 

Hi @Cronasia 

Have you tried to reconnect the client and update the client list? You can reconnect this client via Reconnect button, or try to manually disconnect and reconnect on client site.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:Use Fixed IP Address not working
2024-05-28 07:08:44 - last edited 2024-05-28 07:27:22

  @Hank21 

Yes, I already did.

 

still the same. and also  I have settings  reboot schedule every day to our router 

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Re:Use Fixed IP Address not working
2024-05-29 01:17:35

 

Cronasia wrote

  @Hank21 

Yes, I already did.

 

still the same. and also  I have settings  reboot schedule every day to our router 

Hi @Cronasia 

Do you have any other wireless device to make the test? I have tested with different devices and it works fine. Could you try to use a fixed IP address for a device and then go to device's wifi setting page, disconnect and reconnect the wifi. Please check the IP address on device's wifi setting page, will it be different?

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:Use Fixed IP Address not working
2024-05-29 02:53:05

  @Hank21 

Yes, Still the same as the other devices. 

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#10
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Re:Use Fixed IP Address not working -Solution
2024-05-29 08:29:39 - last edited 2024-05-29 08:58:46

 

Cronasia wrote

  @Hank21 

Yes, Still the same as the other devices. 

Hi @Cronasia 

It seems you are still using the CCTV/cameras to make the test. Please try to use your mobile phone to test fixed IP address feature. For your information, generally the CCTV/cameras should have static IP not obtaining the IP address from the DHCP server automatically. The fixed IP address feature will only apply to the DHCP client.

You can refer to this relevant forum from other users to check further: https://community.tp-link.com/en/business/forum/topic/667624

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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