OFFLINE DEVICE

OFFLINE DEVICE

OFFLINE DEVICE
OFFLINE DEVICE
2024-10-15 10:19:33 - last edited 2024-10-17 07:19:01
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Hi, after a few weeks of having all devices offline on the Omada APP and the controller software via cloud, I discovered that the network of the computer where the controller software is installed had strangely switched from private to public, thus limiting ports and connections. Once I set the network back to private, the devices came back online. This might be useful to someone.

 

 

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Re:OFFLINE DEVICE-Solution
2024-10-16 21:56:18 - last edited 2024-10-17 07:19:01
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Re:OFFLINE DEVICE
2024-10-16 05:59:08

Hi  @ChriSmileItaly 

 

This is weird. To understand clearly about the situation, please also share with us the below info:

What's the firmware version of the software controller?

How is the controller connected with the Omada devices? You may share a screenshot of the topology.

From which page/place did you find that the controller's IP address changed from private to public?

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Re:OFFLINE DEVICE-Solution
2024-10-16 21:56:18 - last edited 2024-10-17 07:19:01
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Re:OFFLINE DEVICE
2024-10-17 07:20:45

  @ChriSmileItaly 

 

 

that's clear. Thanks for sharing.

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