Wan ports stop passing traffic

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Wan ports stop passing traffic

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Wan ports stop passing traffic
Wan ports stop passing traffic
2015-03-04 15:45:47 - last edited 2021-08-21 04:42:03
Region : Greece

Model : TL-ER5120

Hardware Version : V2

Firmware Version :

ISP :


Hi,

I have a TL-ER5120 configured with 4 WAN ports, each connected directly to an ADSL modem/router. All connections are PPPoE. The router is configured only for load balancing without using application optimized routing. Each dsl line has about 7Mbps DL capacity. Running a simple speed tests @ ookla returns ~28Mbps DL speed, so everything seems to be configured properly.

The problem is that after a couple of days of operation, the router stops passing traffic from one or even two wan ports, without the modems being offline. The status page of the router shows the connections up, but there is no activity on the particular ports. The problem is fixed after a quick restart. Anybody has come across a similar problem?

I haven't done any troubleshooting myself yet. I guess I'll need to start keeping notes which modem/wan ports stop working and try swapping modems. Till then, a
ny ideas for a solution?

BR
Stelios
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#1
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3 Reply
Re:Wan ports stop passing traffic
2015-03-05 11:21:22 - last edited 2021-08-21 04:42:03
Check firmware version of your ER5120 and try to upgrade the firmware. http://www.tp-link.com/en/support/download/?model=TL-ER5120&version=V2#tbl_j
If the problem continues, report the problem here, http://ticket.tp-link.com/index.php?/Tickets/Submit.
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#2
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Re:Wan ports stop passing traffic
2015-03-05 15:29:49 - last edited 2021-08-21 04:42:03
Thanks, it came with the latest firmware.
I'm creating a ticket now.
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#3
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Same Problem
2015-03-13 19:12:36 - last edited 2021-08-21 04:42:03
I have the same problem. Is there any solution?
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#4
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