EAP110 stops transmitting
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EAP110 stops transmitting
Model :
Hardware Version : Not Clear
Firmware Version :
ISP :
Hello, I've recently bought and installed EAP110, with a unique SSID, wpa2 security encription and mac filtering active. Usually there are about 6 or 7 devices (mostly tablets and cellphones), not more than 10 to 12 in rare occasions.
Users constantly call for support reporting that connectivity is lost and SSID is no longer available when detecting wireless networks. Since EAP web interface keeps working, I reboot remotly the unit and it begins working again. It happens at least 3 or 4 times a day!!! Sometimes it simply stops transmitting and when trying to reconnect you obtain an out of time obtaining IP address. Our network is based on Windows Active Directory, DHCP server is managed by primary domain controller and it's plenty of available ip addresses. Leases are assigned for a period of 3 hours to assure availability when employees leave the building.
Does anybody can help me and tell me what could be happening please? (My company directors are asking me for explanations and I don't know what to tell them.)
Thank you very much,
Nestor
Hardware Version : Not Clear
Firmware Version :
ISP :
Hello, I've recently bought and installed EAP110, with a unique SSID, wpa2 security encription and mac filtering active. Usually there are about 6 or 7 devices (mostly tablets and cellphones), not more than 10 to 12 in rare occasions.
Users constantly call for support reporting that connectivity is lost and SSID is no longer available when detecting wireless networks. Since EAP web interface keeps working, I reboot remotly the unit and it begins working again. It happens at least 3 or 4 times a day!!! Sometimes it simply stops transmitting and when trying to reconnect you obtain an out of time obtaining IP address. Our network is based on Windows Active Directory, DHCP server is managed by primary domain controller and it's plenty of available ip addresses. Leases are assigned for a period of 3 hours to assure availability when employees leave the building.
Does anybody can help me and tell me what could be happening please? (My company directors are asking me for explanations and I don't know what to tell them.)
Thank you very much,
Nestor
